“…Response scales:^1; totally disagree, 2; disagree, 3; neither agree nor disagree, 4; agree, 5; totally agree. * 1; totally agree, 2; agree, 3; neither agree nor disagree, 4; disagree, 5; totally disagree.~1; most definitely not, 2; definitely not, 3; perhaps, perhaps not, 4; definitely, 5; most definitely of the care providers, as found by Detweiler and Hindriks [14] and Ienca, Wangmo, Jotterand, Kressig, and Elger [53]. Strong leadership combined with shared mental models among nursing staff have previously been found to be associated with prompt response to calls in hospital settings [4,54], as well as in a geriatric evaluation facility [55].…”