2004
DOI: 10.1177/1460458204040668
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A Survey of the Information Needs of People with Multiple Sclerosis

Abstract: Qualitative and quantitative methods were used to study the information needs of people with multiple sclerosis (PWMS) in the UK. Focus groups involving 103 PWMS identified significant experiences. Questionnaires were sent to 4100 PWMS (approximately 5% of the MS population) and 2030 responded. Information provision was found to have improved dramatically over the last seven years. Of those respondents who had been diagnosed in the last five years, 71 per cent thought they had received information. Of the tota… Show more

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Cited by 57 publications
(67 citation statements)
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References 9 publications
(9 reference statements)
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“…This has certainly been found to be the case for many patients with chronic conditions, e.g. Multiple Sclerosis as seen in the work by Hepworth and Harrison 33 . The discussions on the SSAD site confirm this theory.…”
Section: Resultssupporting
confidence: 54%
“…This has certainly been found to be the case for many patients with chronic conditions, e.g. Multiple Sclerosis as seen in the work by Hepworth and Harrison 33 . The discussions on the SSAD site confirm this theory.…”
Section: Resultssupporting
confidence: 54%
“…The concept of "information needs" refers to the demands which may be vocal or written and made to a library or to some other information system (Brittain, 1970). It could be interpreted, as viewed by Hepworth et al (2002), as data; information and knowledge that helps cope with situations and can lead to more effective management of the condition and improved quality of life. According to Bystrom (1999), in professional settings, information needs could be classified according to their connection with tasks.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Practical information centred on the patient is seen as being important in the early stages of the disease as carers needed to understand both the symptoms and behaviours they might expect of someone with MS. As carers became reconciled to the progression of the disease in the pwMS they became more interested in hearing accounts from other carers, accepting that they already knew about the condition itself. Engagement with carer experiences online reflects findings highlighting the changing information needs of people and carers of MS 7,8 . Carer accounts offered more practical advice on establishing daily care routines or understanding entitlements.…”
Section: Discussionmentioning
confidence: 99%
“…In the UK alone, there are 100,000 people with the MS and over 2 million people are affected through their role as carer. 5 MS patients have a range of information needs 7,8 and there is increasing evidence to suggest that MS patients are starting to choose the Internet as their first port of call for health information 9 searching for information on symptom management, treatment options and the practicalities of day-to-day living 10,11 . Over time, MS patients show different patterns of web use and come to 'self-regulate' their searches 11 using more selective search terms as their knowledge about their own condition grows, or adopting information avoidance strategies at the beginning or the end of the disease timeline 10 .…”
Section: Introductionmentioning
confidence: 99%