A survey of Information and Communication Technologies (ICTs) as enablers of knowledge capture and retention in three Southern Africa Development Community (SADC) public broadcasting corporations

Dewah, Peterson

doi:10.7553/80-1-179

Cited by 2 publications

(1 citation statement)

References 22 publications

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“…Organisations need to capture and retain tacit and explicit knowledge in order to ensure continuity in business operations even after the exiting of an employee with expertise on how to perform specific tasks. It is therefore incumbent upon organisations to harness and retain important organisational tacit and explicit knowledge (Dewah 2014). In knowledge management, ICTs play an important role in capturing and retaining vital tacit and explicit knowledge which is at risk of loss; sharing knowledge is one way of capturing it.…”

Section: Introductionmentioning

confidence: 99%

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

Dewah

Sibanda²

2022

SAJLIS

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This study investigated the use of Information and Communication Technologies that are used to for knowledge management amongst academics at the National University of Science and Technology (NUST) based on anecdotal evidence that inadequate IT resources have always hampered knowledge management among academics. The purpose of the study was to investigate how ICTs are used to enhance knowledge management amongst academics at the NUST. Anchored on the interpretivist paradigm, the study used qualitative research method in a case study design where interviews were conducted with six deans of faculties across the university and one ICTs officer. Data was gathered through face-to-face in-depth interviews and analysed using themes. Findings indicated that NUST provides the academics with desktop computers for knowledge management and laptops are provided only on request. Academics are offered training when the ICTs department introduces new software. It also emerged that mistrust and bureaucracy in the university affects lecturers’ knowledge management. The study concluded that academics at the university are aware of the importance of ICTs in managing knowledge, but weak and unreliable internet connection were major barriers to knowledge management amongst academics. The study recommends adequate provision of technologies such as laptops since some academics are reluctant to share knowledge using personal resources.

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Section: Introductionmentioning

confidence: 99%

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

Dewah

Sibanda²

2022

SAJLIS

Self Cite

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SMS-Based ICT Tool for Knowledge Sharing in Agriculture

Galeon

Garcia

Palaoag

2019

Int. J. Adv. Sci. Eng. Inf. Technol.

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Agriculture is the world's major industry with 60% of the global population depending on it. Being the major source of livelihood, agriculture is challenged by issues such as food shortage, food security problems, climate change affecting crop yield, land degradation, decrease of crop varieties and others. There is a huge amount of knowledge products generated by the government agencies, local universities, private civic groups, local government units and non-government organizations (NGOs) to address these issues however the information has difficulty reaching the intended farm practitioners as end-user. With this aforesaid challenge, a technology based information sharing and access among stakeholders such as agricultural knowledge experts (academe) and knowledge end-users (farmers) is a dire need. Information and Communications Technology (ICT) has always been an indispensable tool that can provide an environment where knowledge generators and knowledge users can use to exchange information any time and place. Retooling and scaling up the process how information and knowledge products is being accessed and shared is indeed a critical consideration. Using descriptive research and qualitative approach, this study determined an ICT tool, a managed SMS-based system to be highly acceptable to the identified stakeholders as an information sharing medium and model and is therefore recommended for use. The result of this research shall serve as an implementation guide for government, non-government organizations(NGOs), extension service providers, system integrators, researchers, and other related groups offering or planning to engage in similar service.

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A survey of Information and Communication Technologies (ICTs) as enablers of knowledge capture and retention in three Southern Africa Development Community (SADC) public broadcasting corporations

Cited by 2 publications

References 22 publications

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

ICTs for enhancing knowledge management amongst academics at the National University of Science and Technology, Zimbabwe

SMS-Based ICT Tool for Knowledge Sharing in Agriculture

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