A study pertaining to the barriers in assessing the outsourcing risk factors in Sri Lankan software industry

Silva, H. Udayantha W De; Gunawardane, Kennedy D.

doi:10.1109/icter.2015.7377672

2015 Fifteenth International Conference on Advances in ICT for Emerging Regions (ICTer) 2015

DOI: 10.1109/icter.2015.7377672

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A study pertaining to the barriers in assessing the outsourcing risk factors in Sri Lankan software industry

H. Udayantha W De Silva

Kennedy D. Gunawardane

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2023

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Elicitation of Key Factors to Support Information Technology Outsourcing in Technological Innovation Hubs: Applying a Multicriteria Analytical Framework

et al. 2023

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This work presents an analytical framework for eliciting key factors for successful relationships between parties in information technology outsourcing (ITO) projects. The proposal was based on a multicriteria analysis to identify key factors within the literature that were essential for the success of projects involving IT outsourcing. Using the multicriteria analysis method PROMETHEE II, the most important key factors were ranked according to the judgment of the managers of the companies in the innovation ecosystem of Alagoas, Brazil. The study was based on thirty-one judgment criteria that, in this case, were formed by the interviewed managers and twenty-one alternatives that were the key factors identified in the literature. This work contributes to composing a reference for the analysis of ITO projects and information governance, informing which factors should be prioritized according to the desired objective of the manager within the project. From the local perspective, the survey pointed to “quality production” as the most important factor, followed by “contract”, “top management engagement”, “risk management”, and “communication” as the most relevant factors for IT outsourcing success in the technological innovation hubs of Alagoas.

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Elicitation of Key Factors to Support Information Technology Outsourcing in Technological Innovation Hubs: Applying a Multicriteria Analytical Framework

et al. 2023

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A study pertaining to the barriers in assessing the outsourcing risk factors in Sri Lankan software industry

Cited by 1 publication

References 5 publications

Elicitation of Key Factors to Support Information Technology Outsourcing in Technological Innovation Hubs: Applying a Multicriteria Analytical Framework

Elicitation of Key Factors to Support Information Technology Outsourcing in Technological Innovation Hubs: Applying a Multicriteria Analytical Framework

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