A study on verbal abuse, emotional labor and clinical practice stress of nursing students

Abstract

This study aimed to investigate verbal abuse, emotional labor, and clinical practice stress of nursing students and identify relevant factors to reduce the clinical practice stress and improve the quality of nursing education. 212 subjects participated in this study and the mean age was 22.2 years. They suffered verbal abuse from nurses, doctors, staff, and patients and their family once or more on average. They scored higher than the mean for emotional labor and clinical practice stress: 3.28 and 3.12, respectively, on average. The variables were significantly positively correlated with each other. The results demonstrate that nursing students are exposed to verbal abuse during clinical practice and may consequently suffer from greater practical stress and emotional labor. These results are expected to be used as fundamental data for improving the quality of practical education and the practice environment and to contribute to the improvement of nursing education.

Clinical Practice Stress, Emotional Labor, and Emotional Intelligence among Nursing Students

“…In this study, clinical practice stress showed positive correlation with emotional labor and emotional labor showed negative correlation with emotional intelligence. These results of this study were identical with the previous study [9] in that the clinical practice stress of nursing students and emotional labor showed positive correlation.…”

“…The overall emotional labor score of the study subjects was 3.02 out of 5. This result was lower than the result of 3.28 [9] or 3.17 [10] in nursing students which identified emotional labor using the same tool. It can be anticipated that nurses have even higher emotional labor compared with nursing students because nurses are working in practice as a member of the organization.…”

“…Clinical practice stress by sub-areas showed the highest in Assignment and workload, Clinical environment, and Undesirable role model in order. This study result shows that clinical practice stress of nursing students was higher than 2.83 [2] and lower than 3.12 [9] or 3.3 [4]. There is a difference in the stress level of studies, including this study.…”

“…In addition, as nursing students are experiencing clinical practice stress related to subjects [4], it is expected that nursing students as well as nurses will experience emotional labor in clinical practice. However, previous studies [9], [10], [11] identifying emotional labor of nursing students are limited. Moreover, positive effects were reported from the research of emotional intelligence which is a variable affecting clinical practice stress of nursing students or emotional labor of nurses in the previous studies [8], [12].…”

Impact of Exposure to Verbal Abuse on Nursing Students' Emotional Labor and Clinical Practice Stress During Clinical Training

“…The number of subjects was determined using a G*Power 3.1.2 program. 212 out of 250 questionnaires were returned and were finally analyzed [21].…”