“…In this study, the marketing performance of food companies was analyzed concerning seven SMPs, including Facebook (FB), Twitter (TW), Instagram (IG), YouTube (YT), Google Plus (G+), LinkedIn (LI), and Blogs. In previous studies, the effect of SMM on companies was generally examined within the scope of sales increase (Ainin et al, 2015;Nyarkoa and Altıntaş, 2015;Say, 2015;Canovi and Pucciarelli, 2019) and marketing costs (Ainin et al, 2015;Yurttadur and Sari, 2017;Barišić and Vujnović, 2018;Yao et al, 2019). This study more comprehensively analyzed the effect of SMM on companies with performance criteria such as time-saving, easy access to customers, customer feedback, brand awareness, marketing costs, order taking frequency, and sales amount.…”