A Study on Customer Satisfaction Towards Titan Watches with Reference to Erode District

Anitha, Krishnan; Maheswari, Dr.M.Uma

doi:10.15373/22778179/oct2013/75

Cited by 2 publications

(2 citation statements)

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“… K. Anitha and DR. M. UmaMaheswari (2013) 3 conducted a study on "Customer satisfaction towards titan watches with reference to Coimbatore city". The study helps to gain knowledge about the different types of Titan brands.…”

Section: Review Of Literature Titan Watchesmentioning

confidence: 99%

An Emprical Study on Customer Preference Towards Titan and Fastrack Watches With Reference to Coimbatore City

2023

IRJMETS

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Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services. This satisfaction could be related to various business aspects like marketing, product, manufacturing, quality of products and services, response to customer's problems and queries, completion of project, post delivery service, complaint management.

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Section: Review Of Literature Titan Watchesmentioning

confidence: 99%

An Emprical Study on Customer Preference Towards Titan and Fastrack Watches With Reference to Coimbatore City

2023

IRJMETS

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“…Furthermore, the relationship between security and CS has a negative impact. Hakkeem and Sha (2015) observed that the banks should improve their services to cover all the ages group of their customers instead of focusing on a certain age group. Machogu and Okiko (2015) show that some factors affect the CS with e-banking.…”

Section: Introductionmentioning

confidence: 99%

Customer Satisfaction on Quality of ISO Standard 9126 Services in Electronic Banking in Libya

‎Al-Salami¹,

El-Zelawi²,

Sultan³

2023

Cihan U Erbil J H SOC SCI

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Despite the availability of some electronic banking (e-banking) services in Libya, these services are still facing difficulties in many ways, they have advantages and disadvantages, and so far, they have not been understood by some customers to get their satisfaction. This research aims to know the extent of customer satisfaction (CS) with e-banking services in Libya through ISO 9126 standards. The research population consisted of all customers of (Al-Wahda) and (Commerce & Development (C&D)) bank in Benghazi city, a random sample of 180 and 207 clients were selected respectively. Research hypotheses have been tested, and we noticed a relationship between the existence of a strong significant correlation between the quality services of e-banking according to quality standards ISO 9126 software and CS among the banks under study. The value of this research comes from the new scientific results to study the impact of the quality of e-banking services on CS in Libyan banks, and its originality lies because of the lack of this research applied to Libyan banks in general and Benghazi city in particular.

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A Study on Customer Satisfaction Towards Titan Watches with Reference to Erode District

Cited by 2 publications

References 0 publications

An Emprical Study on Customer Preference Towards Titan and Fastrack Watches With Reference to Coimbatore City

An Emprical Study on Customer Preference Towards Titan and Fastrack Watches With Reference to Coimbatore City

Customer Satisfaction on Quality of ISO Standard 9126 Services in Electronic Banking in Libya

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