A Study on Customer Feedback by VOC Big Data Analysis of for Travel Agencies

Song, Eun-Jee

doi:10.14257/ijunesst.2016.9.7.32

IJUNESST

2016

DOI: 10.14257/ijunesst.2016.9.7.32

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A Study on Customer Feedback by VOC Big Data Analysis of for Travel Agencies

Eun-Jee Song

Abstract: VOC(Voice of Customer) is a crucial information for any business in determining its

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A Study on Customer Feedback by VOC Big Data Analysis of for Travel Agencies

Abstract: VOC(Voice of Customer) is a crucial information for any business in determining its

Cited by 0 publications

References 5 publications

No citations

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