A study of usability principles and interface design for mobile e-books

Wang, Chao-Ming; Huang, Ching-Hua

doi:10.1080/00140139.2015.1013577

Cited by 30 publications

(15 citation statements)

References 17 publications

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“…We collected 312 unique questionnaire statements (including similar statements with different wording) from these 38 questionnaires and arranged them into categories according to the general guidelines for usability assessment and the unique features of mobile apps. The categories included items such as usefulness, ease of learning, ease of use, effectiveness, satisfaction, interface quality, interaction quality, reliability, error messages and online support, internet connectivity, and social settings of mobile app use [9,24-26]. These 312 statements were preprocessed by removing Yes/No questions, negatively phrased questions, and redundant questions.…”

Section: Methodsmentioning

confidence: 99%

The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

Zhou¹,

Bao²,

Setiawan³

et al. 2019

JMIR Mhealth Uhealth

411

347

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Background After a mobile health (mHealth) app is created, an important step is to evaluate the usability of the app before it is released to the public. There are multiple ways of conducting a usability study, one of which is collecting target users’ feedback with a usability questionnaire. Different groups have used different questionnaires for mHealth app usability evaluation: The commonly used questionnaires are the System Usability Scale (SUS) and Post-Study System Usability Questionnaire (PSSUQ). However, the SUS and PSSUQ were not designed to evaluate the usability of mHealth apps. Self-written questionnaires are also commonly used for evaluation of mHealth app usability but they have not been validated. Objective The goal of this project was to develop and validate a new mHealth app usability questionnaire. Methods An mHealth app usability questionnaire (MAUQ) was designed by the research team based on a number of existing questionnaires used in previous mobile app usability studies, especially the well-validated questionnaires. MAUQ, SUS, and PSSUQ were then used to evaluate the usability of two mHealth apps: an interactive mHealth app and a standalone mHealth app. The reliability and validity of the new questionnaire were evaluated. The correlation coefficients among MAUQ, SUS, and PSSUQ were calculated. Results In this study, 128 study participants provided responses to the questionnaire statements. Psychometric analysis indicated that the MAUQ has three subscales and their internal consistency reliability is high. The relevant subscales correlated well with the subscales of the PSSUQ. The overall scale also strongly correlated with the PSSUQ and SUS. Four versions of the MAUQ were created in relation to the type of app (interactive or standalone) and target user of the app (patient or provider). A website has been created to make it convenient for mHealth app developers to use this new questionnaire in order to assess the usability of their mHealth apps. Conclusions The newly created mHealth app usability questionnaire—MAUQ—has the reliability and validity required to assess mHealth app usability.

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Section: Methodsmentioning

confidence: 99%

The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

Zhou¹,

Bao²,

Setiawan³

et al. 2019

JMIR Mhealth Uhealth

411

347

View full text Add to dashboard Cite

show abstract

“…In the attempt to create the most comprehensive approach, Wang and Huang [28] combined these three sets of usability principles. In particular, they proposed the following usability principles, which are summarized in Figure 3: • visibility: instructions and information are clear; • ease: the system is easy to learn and familiarize, time of learning is minimal; • efficiency: once learned it is easy to use the functions of the system at full capacity; • enjoyment: users are satisfied upon completing a task when using the system.…”

Section: System Usability and User Satisfactionmentioning

confidence: 99%

Worker satisfaction with adaptive automation and working conditions: a theoretical model and questionnaire as an assessment tool

Villani

Żołnierczyk-Zreda

Mockałło

et al. 2021

International Journal of Occupational Safety and Ergonomics

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This article focuses on methods and tools to measure worker satisfaction with reference to industrial automation. Despite technological advances in automation, the role of human workers on industrial shop floors remains crucial. To promote humans' roles, production systems should be designed and organized so workers are valued and get satisfactory jobs. The article presents a novel holistic model of worker satisfaction with adaptive automation and working conditions. The model takes into account psychosocial and physical working conditions and the characteristics of the automation system the worker interacts with and its user interface. We propose a questionnaire to be used as a practical tool to assess worker satisfaction with industrial automation, considering also the case of adaptive automation. The proposed version of the questionnaire is the result of pilot testing carried out among shop floor operators and takes into account adjustments derived from end-user feedback.

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“…Ergonomics includes the concept of efficiency in interaction with website interface design. If the website interface is designed based on the principle of usability, then the user can navigate the website comfortably [14]. The design of the Tokopedia website user interface promotes women's fashion.…”

Section: The Interactive Website Features More Visitorsmentioning

confidence: 99%

The Phenomenon of Online Shopping in the Digital Age: Why Do People Like It?

Suharto

Ardhianto

Ismail

et al. 2018

Proceedings of the 4th Bandung Creative Movement International Conference on Creative Industries 2017 (4th BCM 2017)

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The purpose of this study is to explain what factors influence consumers like to shop online. The concept underlying this study is the phenomenon of online shopping as a behaviors transformation that occurred in Indonesia. Not only in Indonesia, online shopping has spread to many countries along with the development of e-commerce business. It can be concluded that some factors influencing most consumers to like shopping online are: the visual appeal of e-commerce web design, interactive website features, the ease of the website's user interface, the corporate identity design, and the brand positioning of e-commerce companies.

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A study of usability principles and interface design for mobile e-books

Cited by 30 publications

References 17 publications

The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

The mHealth App Usability Questionnaire (MAUQ): Development and Validation Study

Worker satisfaction with adaptive automation and working conditions: a theoretical model and questionnaire as an assessment tool

The Phenomenon of Online Shopping in the Digital Age: Why Do People Like It?

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