A study of the use of mobile phones by older persons

Kurniawan, Sri; Mahmud, Murni; Nugroho, Yanuar

doi:10.1145/1125451.1125641

Cited by 82 publications

(76 citation statements)

References 2 publications

(2 reference statements)

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“…The main objective of this research is to replicate the study performed by Sri Kurniawan et al [6] in a different country. Simultaneously, the focus will be on verifying the relevance of the identified design issues as well as comparing the similarities and difference between the studies.…”

Section: Methodsmentioning

confidence: 89%

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The Use of Mobile Phones by Elderly: A Study in Malaysia Perspectives

Nasir¹,

Hassan²,

Jomhari³

2008

J. of Social Sciences

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Abstract:Mobile phone has become essential part of personal and business life crosses all age and gender boundaries. The of mobile phone usage can potentially play a significant role in assisting older people in many ways especially in terms of maintaining social relationship, providing sense of safety and accessibility. However, older people seem to be the neglected user group in the design of mobile phone devices and services. Hence, this paper attempts to report the issues which are related to the design of mobile devices and services for the elderly aged 56 years old and above specifically in Malaysias context. The findings can be served as a reference to the mobile manufacturer and service provider to put into account during designing mobile devices and services for older people. This research used a survey instrument to gather data from older people across all states in Malaysia with the total of 176 of them responded. The questionnaires were mainly distributed to older person who directly use mobile phones in their daily routines.

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Section: Methodsmentioning

confidence: 89%

“…Secondly, we get the original questionnaires based on the research [6] and then the questionnaires were distributed to older peoples who are directly using a mobile phone in their daily routines across 14 states in Malaysia. From the questionnaires that have been distributed, 176 older peoples taking part in this survey.…”

Section: Methodsmentioning

confidence: 99%

The Use of Mobile Phones by Elderly: A Study in Malaysia Perspectives

Nasir¹,

Hassan²,

Jomhari³

2008

J. of Social Sciences

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“…Before the rise of smartphones, in 2006 studies showed that the age group 60+ made limited usage of mobile phones, using them mainly for emergencies [26]. Seniors also seemed to avoid SMS and other communication features, simply because the devices were deemed as not user-friendly: the displays and buttons were small and difficult to see.…”

Section: Seniors' Smartphone Usage Habitsmentioning

confidence: 99%

Are Smartphones Ubiquitous?: An in-depth survey of smartphone adoption by seniors

Berenguer

Gonçalves

Hosio

et al. 2017

IEEE Consumer Electron. Mag.

133

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Substantial ongoing research now uses smartphones as a research platform for various studies and interventions. With the ageing population becoming a frequent focus of needed research, an increasing number of studies and projects attempt to develop technological interventions for the elderly population. Yet, it is not clear exactly how widespread is the adoption and use of smartphones amongst seniors. Many studies acknowledge that today's elders are not particularly keen on using smartphones, but in the near future we can expect this trend to change. In this paper we present an in-depth survey of statistics on smartphone adoption within the elder population, and describe both the popularity and type of use that smartphones enjoy amongst elders. We show that far from being ubiquitous, smartphones are still overshadowed by traditional feature phones today, and substantial geographical differences also do exist between countries. Furthermore, those seniors who do adopt smartphones tend to use them as feature phones, and do not adopt services that are popular amongst younger users. Our survey provides an assessment on the ubiquity of smartphones amongst seniors, that can be used to inform the assumptions of our research community.

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“…There is confirmatory evidence of older mobile phone users making use of a small subset of core functionality [37], and that their usage is determined by their needs [38]. Turner, Love and Howell found evidence that older users did indeed use their phones less than younger users [39].…”

Section: Fig 10 Factors Impacting On Older Mobile Phone Usersmentioning

confidence: 95%

Designing Mobile Phone Interfaces for Age Diversity in South Africa: “One-World” versus Diverse “Islands”

Renaud

Blignaut

Venter

2013

Human-Computer Interaction – INTERACT 2013

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Abstract.Designing for diversity is a laudable aim. How to achieve this, in the context of mobile phone usage by South African seniors, is a moot point. We considered this question from two possible perspectives: universal (one-world) versus focused design (designing for diverse "islands" of users). Each island would be characterised by a measure of relative homogeneity in terms of user interface needs. Our particular focus in this paper is age diversity. The universal approach attempts to deliver a design that can be all things to all peoplemeeting the needs of all users within one user interface. The islander approach delivers specific and different designs for islands within a diverse world. To determine which the best approach would be, in the South African context, we dispatched a team of student researchers to interview participants from an older generation, on a one-to-one basis. It was beneficial to deploy aspiring designers to carry out this research because we wanted to confront aspiring researchers with the differences between their own and other generations' usage of, and attitudes towards, mobile phones. Our study found that there were indeed significant age-related differences in mobile phone usage. Our research delivered insights that led to a model of the factors impacting mobile phone usage of the senior generation as a series of filters between the user and their device. We conclude that the island approach is more suitable for age-specific design. This approach might well become less fitting as a more technologically experienced population ages, but at present there is a clear need for an agesensitive mobile interface design.

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A study of the use of mobile phones by older persons

Cited by 82 publications

References 2 publications

The Use of Mobile Phones by Elderly: A Study in Malaysia Perspectives

The Use of Mobile Phones by Elderly: A Study in Malaysia Perspectives

Are Smartphones Ubiquitous?: An in-depth survey of smartphone adoption by seniors

Designing Mobile Phone Interfaces for Age Diversity in South Africa: “One-World” versus Diverse “Islands”

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