A Study of the Impact of Business Process on the ERP System Effectiveness

Tsai, Wen Hsien; Chen, Shuping; Hwang, Elliott T.Y.; Hsu, Jui-Ling

doi:10.5539/ijbm.v5n9p26

Cited by 35 publications

(27 citation statements)

References 38 publications

(34 reference statements)

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“…Even though a firm may implement ERP, it needs to adapt, reconfigure, and integrate its information flow and business processes on a continuing basis because markets change and new technology are created (Teece et al, 1997;Hong et al, 2010). Successful ERP implementation involves redesigning business processes from an inflexible, mass-transaction orientation to an agile, lean, and knowledge-based process (Law and Ngai, 2007;Tsai et al, 2010). During business process transformation efforts, firms must incorporate corresponding training programs, operating procedures, and information technologies to support the emerging infrastructure.…”

Section: The Impactmentioning

confidence: 99%

The impact of ERP implementation on organizational capabilities and firm performance

Hassabelnaby

Hwang

Vonderembse

2012

Benchmarking: An International Journal

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to examine whether the implementation of ERP impacts both business strategy and organizational capabilities which in turn enhance firm performance. Specifically, the paper investigates the mediating effect of business strategy and organizational capabilities on the relationship between ERP implementation and firm performance. Design/methodology/approach -Using secondary data collected from more than 400 firms, this study tests the relationships among these variables. Findings -ERP implementation has a positive impact when a firm employs a prospector business strategy. A prospector business strategy enhances the firm's ability to achieve organizational capabilities and enables the firm to achieve higher levels of financial performance. Practical implications -ERP implementation encourages and supports a prospector strategy. ERP not only supports cost control, but also supports new product development and introductions. The prospector firm seeks better information to support decision making, develop new and innovative products that drive revenue growth, and build efficient and effective operations that enhance return on assets. Originality/value -This paper reports the mediating effect of business strategy and organizational capabilities on the relationship between ERP implementation and firm performance. This study uses cybernetic control, resource-based view of firm, and dynamic capabilities theories to develop and integrate this research.

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Section: The Impactmentioning

confidence: 99%

The impact of ERP implementation on organizational capabilities and firm performance

Hassabelnaby

Hwang

Vonderembse

2012

Benchmarking: An International Journal

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“…Another case study related to ERP and business processes were represented by Tsai et. al [20]. They examined performance of ERP and process problems by using the questionnaire survey and ANOVA analysis.…”

Section: Related Workmentioning

confidence: 99%

A Framework for ERP Systems in SME Based on Cloud Computing Technology

AL-Johani¹,

Youssef

2013

IJCCSA

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“…Resuming, as reported by Silvina (2001): The implementation of the ERP system is seen as mentioned above, as a deep change in the business model in technological, organisational and cultural terms, with consequences at all levels of the structure (Chiplunkar, Chattopadhyay, and Deshmukh 2001;Miltenburg 2001;Cheikhrouhou and Marmier 2010;Soja 2010; Von der Weth and Starker 2010), looking for a real-time distribution of information, easily understandable and reliable (Soja 2010;Tsai et al 2010). The costs associated with the implementation of an ERP system are not always easily quantifiable from a financial standpoint.…”

Section: Enterprise Resource Planningmentioning

confidence: 85%

Integration of the information systems in the production process: a case study

Silva

Matias

Charrua-Santos

et al. 2013

Production Planning & Control

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This paper evaluates the execution of an ERP -enterprise resource planning in a production process. The changes that were made to processes to make them compatible with ERP modules and adaptations that were required by the ERP implementation are presented. The presented study is different from the normal patterns of a vertical implementation, since its application is not direct. In order to use the standard modules of the ERP system, the internal processes were embellished and the data collection steps were integrated into the production process (production orders, inventory, production, daily consumption, daily output). The case study shows that the ERP implementation caused an improvement of the processes in the areas adjacent to production (purchasing, logistics, distribution, supply and sales). In conclusion, this paper presents the main advantages and disadvantages of the ERP system implementation, as well as some considerations and recommendations for the future ERP implementations.

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A Study of the Impact of Business Process on the ERP System Effectiveness

Cited by 35 publications

References 38 publications

The impact of ERP implementation on organizational capabilities and firm performance

The impact of ERP implementation on organizational capabilities and firm performance

A Framework for ERP Systems in SME Based on Cloud Computing Technology

Integration of the information systems in the production process: a case study

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