A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction

Jou, Rong-Chang; Kuo, Chung-Wei; Tang, Mei-Ling

doi:10.1016/j.tre.2013.01.009

Cited by 89 publications

(60 citation statements)

References 39 publications

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“…The findings of this paper imply that organizations are advised to maintain performance appraisal satisfaction in the workplace, given the negative impact that job stress is known to have on performance (Rahman & Sen, 1987;Fried, Shirom, Gilboa, & Cooper, 2008;Osman, 2013) and other important organizational outcomes such as turnover tendency (Jou, Kuo, &Tang, 2013) and decreased job satisfaction (Jackson & Schuler, 1985;Abramis, 1994;Fried et al, 2008). Accordingly, organizations need to pay attention to what causes performance appraisal satisfaction in an effort to focus on the elements necessary to maintain high performance appraisal satisfaction.…”

Section: Resultsmentioning

confidence: 90%

Relationships among performance appraisal satisfaction, work–family conflict and job stress

Ismail

Gali

2016

Journal of Management & Organization

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Use policyThe full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-prot purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. AbstractThe purpose of this paper is to examine the relationship between performance appraisal satisfaction, job stress and work-family conflict. Furthermore, the study explores the role of job stress as a mediator between satisfaction with performance appraisal and work-family conflict.The total sample consisted of 120 participants from different industries. The findings revealed that performance appraisal satisfaction was negatively correlated with job stress and work-family conflict. However, job stress fully mediated the relationship between performance appraisal satisfaction and work-family conflict. The study contributes to the limited body of knowledge on employee reactions to performance appraisal and in particular, performance appraisal satisfaction. The findings can help to shed more light on the relationship between performance appraisal satisfaction and employees' psychological responses.

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Section: Resultsmentioning

confidence: 90%

Relationships among performance appraisal satisfaction, work–family conflict and job stress

Ismail

Gali

2016

Journal of Management & Organization

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“…Firefighting and air traffic control are known for being very stressful occupations (Jou, 2013) (Perrin et al, 2007). Therefore, these professionals would be more used to dealing with stress on a daily basis, particularly with the unpredictability and uncontrollability of daily encounters, and these components are part of the TSST.…”

Section: Discussionmentioning

confidence: 99%

Acute Psychophysiological Responses To Laboratory-Induced Stress In Different Groups: An Exploratory Study

Rodrigues¹

2018

The European Proceedings of Social and Behavioural Sciences

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“…Based on the above, we propose the following hypothesis: H7: Job stress has a negative effect on job satisfaction Jung and Yoon (2014) studied the food service industry to understand how job stress affects turnover intention. A similar study has also been conducted by Arshadi and Damiri (2013), and Jou, Kuo and Tang (2013) to find out the relationship between job stress and turnover intention. The results showed that job stress has a positive relationship toward turnover intention.…”

Section: Job Enrichmentmentioning

confidence: 91%

A Model for Turnover Intention: Banking Industry in Malaysia

Falahat¹,

Kit²,

Min³

2019

AAMJ

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The issue of staff's intention to leave is a huge concern for senior management and human resource managers. It is one of the costliest and most challenging issues within any organisation worldwide. The banking industry records the highest turnover rate in Malaysia. High employee turnover has a profound influence on the banks' performance and productivity. The primary purpose of this research is to explore the real causes of turnover intention in the banking industry in Malaysia. The result from a total of 395 respondents showed that working environment, job enrichment, and job stress could significantly affect job satisfaction; whereas job stress and job satisfaction will substantially affect turnover intention. The results also found that working environment and job stress have an indirect effect on turnover intention.

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A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction

Cited by 89 publications

References 39 publications

Relationships among performance appraisal satisfaction, work–family conflict and job stress

Relationships among performance appraisal satisfaction, work–family conflict and job stress

Acute Psychophysiological Responses To Laboratory-Induced Stress In Different Groups: An Exploratory Study

A Model for Turnover Intention: Banking Industry in Malaysia

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