A study into user perceptions of information sharing and trust in virtual teams

Abstract

The effects of trust on the virtual team cannot be overstated. Trust is defined as "the extent to which a person is confident in, and willing to act on the basis of, the words, actions and decisions of another" [4]. It has been cited as the crucial aspect in virtual team development and effectiveness and has also been directly linked to virtual team efficiency, collaboration and performance [2] [3][6]. This poster describes a questionnaire study into the types of information that most effectively build trust in the virtual team.