A step towards improving workflow practices for volume crime investigations: outcomes of a 90-day trial in South Australia

Brown, Cheryl; Clark, Yvette; Julian, Roberta; Kelty, Sally F.

doi:10.1080/15614263.2016.1255944

Police Practice and Research

2016

DOI: 10.1080/15614263.2016.1255944

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A step towards improving workflow practices for volume crime investigations: outcomes of a 90-day trial in South Australia

Cheryl Brown

Yvette Clark

Roberta Julian

et al.

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Cited by 2 publications

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“…Some priority areas for which demand needs to be better understood (and met) include online crime, high harm crimes against the most vulnerable, and serious and organised crime. Additionally, demand is poorly understood for volume crimes, which haveafter a period of reductionbeen on the rise again (Johnson and Rhodes 2009, HMIC 2014, Brown et al 2018. Furthermore, events such as the 2011 UK riots remind us of the need to plan for major incidents of public disorder that require a national response.…”

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Understanding the concept of ‘demand’ in policing: a scoping review and resulting implications for demand management

Laufs

Bowers

Birks

et al. 2020

Policing and Society

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As literature around policing and society grows, there is increased use of, and focus upon the concept of police 'demand'. The concept itself, however, is ill-defined and no consensus exists about how it should be measured. This paper addresses these issues by undertaking a scoping review of literature on the topic, and by exploring how demand has been conceptualised in both academic and practitioner communities. The review reveals that while key interdependencies between police demand and supply are widely discussed, they are often analysed in isolation. To add to the academic discussion of police demand, the paper introduces a comprehensive conceptualisation including the various forms police demand can take and the different manifestations of drivers for police demand. Subsequently, it outlines several approaches that might be levied to increase the effectiveness and efficiency of demand management approaches. These include the consideration of trade-offs that need to be considered. For example, there is a need to balance any resources allocated to deal with proactive demand reduction and that necessary for (reactive) response. Considering the dynamics of police demand andby necessitysupply through the lens of complex adaptive systems we propose potential ways forward that capitalise on this framing.

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confidence: 99%

Understanding the concept of ‘demand’ in policing: a scoping review and resulting implications for demand management

Laufs

Bowers

Birks

et al. 2020

Policing and Society

View full text Add to dashboard Cite

show abstract

Lean Six Sigma principles and practices under a management perspective

Juliani

Oliveira

2019

Production Planning & Control

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A step towards improving workflow practices for volume crime investigations: outcomes of a 90-day trial in South Australia

Cited by 2 publications

References 10 publications

Understanding the concept of ‘demand’ in policing: a scoping review and resulting implications for demand management

Understanding the concept of ‘demand’ in policing: a scoping review and resulting implications for demand management

Lean Six Sigma principles and practices under a management perspective

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