A statistical investigation of inventory shrinkage in a large retail chain

Howell, Sydney; Proudlove, Nathan

doi:10.1080/09593960701189853

Cited by 14 publications

(15 citation statements)

References 4 publications

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“…Although the overall scale of the problem of shrinkage is readily identifi able from the various surveys undertaken around the world, trying to ascertain the extent to which the various causes of shrinkage are responsible for loss is much more problematic ( Bernstein, 1963 ;Baumer and Rosenbaum, 1984 ;Turbin, 1998 ;Hennessee, 2003 ;Howell and Proudlove, 2007 ). Typically, shrinkage is broken down into four main types: external theft, internal theft, process or administrative errors and inter-company fraud.…”

Section: Retail Shrinkagementioning

confidence: 99%

Self-scan checkouts and retail loss: Understanding the risk and minimising the threat

Beck

2011

Secur J

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Using retailer case studies and a survey of employees, data are presented assessing the extent to which the introduction of self-scan checkouts in the retail environment affects the rate of shrinkage. It is argued that although available data currently suggest that they have little effect upon rates of shrinkage, the unique nature of the self-scan environment requires a more nuanced approach to the way in which crime prevention theory is used to understand the potential risks associated with this technology. It is concluded that retailers should think about creating ' zones of control ' for self-scan areas and that offending behaviour generated by customer frustration with this technology offers further evidence of the way in which theories of neutralisation, situational prevention and cognitive dissonance can inform the increasingly complex interplay between consumers and retail spaces.

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Section: Retail Shrinkagementioning

confidence: 99%

Self-scan checkouts and retail loss: Understanding the risk and minimising the threat

Beck

2011

Secur J

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“…in terms of the loss of merchandise due to theft, fraud, administrative error, damage or wastage (Howell and Proudlove, 2007;Rekik and Sahin, 2012). Despite the crucial commercial cost-relevance of shrinkage at a store level, the logistics of unsaleable (food and non-food) products at the point of sale have been widely neglected in the instore operations and logistics literature.…”

Section: Literature Reviewmentioning

confidence: 99%

Unsaleable grocery products, their residual value and instore logistics

Holweg

Teller

Kotzab

2016

International Journal of Physical Distribution &Amp; Logistics Management

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Purpose: The aims of this paper are (1) to explore the complexities of regularly implemented as well as irregularly occurring -sometimes improvised -instore logistics processes related to products which are declared unsaleable and (2) to identify the challenges and opportunities in managing instore logistics processes related to unsaleable products in grocery stores. Methodology:We apply an embedded case study approach. Within each case, i.e. dominant store format, we investigate the instore logistics processes of 32 retail and wholesale stores and focus further on those processes related to products declared unsaleable. The case study research methodology comprises in-depth interviews with store and category managers, pointof-sale observations and secondary data research. Findings:We identified four different specific instore logistics processes depending on the residual product value of unsaleable products. The analysis of these processes suggests that establishing more efficient return, disposal, recycling and, most importantly, redistribution processes leads to various benefits such as cost savings, more effective and efficient operations, better use of resources and waste reduction, while at the same time supporting charitable institutions and people in need. Contribution:The contribution of this research is (1) to provide a better understanding of different ways of seeing and handling unsaleable products and (2) to reveal the significant importance of focusing on instore logistics beyond the point of sale with respect to the economic, ecological and social benefits to retailers, wholesalers and their stakeholder groups.

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“…Portanto, a justificativa para a inclusão da densidade de funcionário seria, dentro da perspectiva do comportamento socialmente indesejável sob a influência de terceiros e do contexto social, que quanto maior o número de empregados por metro quadrado, os indivíduos devem perceber menos oportunidades de se engajar em furto (Hollinger & Adams, 2007;Howell & Proudlove, 2007). Também, para desafiar a intuição de que um grande número de funcionários dificultaria os processos de controle, uma vez que só há um sóciooperador em cada uma das unidades para supervisioná-los.…”

Section: Forma De Mensuração Das Perdasunclassified

Variáveis influenciadoras das perdas no varejo alimentar

Pecht¹

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In this paper, we seek to understand how wastes occur, in the food service industry. Different business units, from a large restaurant chain, were longitudinally analyzed.Considering the fact that more players operate in this growing Brazil industry, invariably it brings the need for greater efficiency, in the medium term. In this sense, the impact of losses or waste on corporate profits, according to industry indicators, is still quite significant, since they occur during all steps of the production/sales chain. This situation reveals the existence of an opportunity to increase the efficiency on the operation's field. Waste's measurement method applied in this research was the difference between the theoretical cost and the actual cost, based on successive inventory counts. The selection of the candidates' predictive variables was supported, mainly, by the Sociology and Economics of Strategy fields. After the application of a panel data regression technique, variables related to the store´s physical format, employees profile and the unit main manager's socio-demographic were found significant to explain different levels of waste.

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A statistical investigation of inventory shrinkage in a large retail chain

Cited by 14 publications

References 4 publications

Self-scan checkouts and retail loss: Understanding the risk and minimising the threat

Self-scan checkouts and retail loss: Understanding the risk and minimising the threat

Unsaleable grocery products, their residual value and instore logistics

Variáveis influenciadoras das perdas no varejo alimentar

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