“…Another cross-section of the literature does not distinguish explicitly between user inputs and other types of system inputs (software, hardware, environmental, etc. ), but these are commonly implicit in the models used (e.g., Markov chains) (see, e.g., Bousquet et al [1998], Brooks and Memon [2007], Hamlet et al [2001], Guen et al [2004], Huang et al [2007], Prowell [2003], Shukla et al [2004a], Popovic and Kovacevic [2007], Whittaker and Thomason [1994], and Woit [1993]). An interesting observation is the fact that in component-based OPs, the originator is unspecified (see Table V).…”