A SNS Data-driven Comparative Analysis on Changes of Attitudes toward Artificial Intelligence

Abstract

AI (Artificial Intelligence) has attracted interest as a key element for technological advancement in various fields. In Korea, internet companies are leading the development of AI business technology. Active government funding plans for AI technology has also drawn interest. But not everyone is optimistic about AI. Both positive and negative opinions coexist about AI. However, attempts on analyzing people's opinions about AI in a quantitative way was scarce. In this study, we used text mining on SNS (Social Networking Service) to collect opinions about AI. And then we performed a comparative analysis about whether people view it as a positive thing or a negative thing and performed a comparative analysis to recognize popular key-words. Based on the results, it was confirmed that the change of key-words and negative posts have increased through time. And through these results, we were able to predict trend about AI.