A Smart IoT based real-time system to Minimize Mishandled Luggage at Airports

Noel, Sherly; Navya, M; Likitha, D; K, Manjula; Priya, Sonakshi

doi:10.1109/iccmc51019.2021.9418041

Cited by 5 publications

(3 citation statements)

References 10 publications

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“…Pada saat penumpang berada di tempat pengambilan bagasi, banyaknya penumpang yang mengalami bagasi miliknya rusak, hilang, dan tertukar, akibat atas kejadian tersebut penumpang merasa kurang puas akan pelayanan dari Maskapai Garuda Indonesia dan sering sekali penumpang melakukan komplain kepada pihak Maskapai Garuda Indonesia atas rusaknya bagasi, hilang, ataupun tertukarnya bagasi milik penumpang (Barth, 2021;Nielsen, 2020;Noel, 2021;Pisinger, 2020). Dari pihak Maskapai Garuda Indonesia selalu melakukan upaya agar penumpang merasa puas akan pelayanan penanganan bagasi yang telah diberikan oleh pihak Maskapai Garuda Indonesia, bentuk penanganan bagasi yang diberikan oleh Maskapai Garuda Indonesia kepada penumpang terkadang tidak membuat penumpang merasa puas akan kebijakan yang dikeluarkan atau ditetapkan oleh pihak maskapai, dan hal tersebut mempengaruhi tingkat kepuasan penumpang terhadap penanganan bagasi yang mereka dapatkan (Loza, 2019;Rezaei, 2018;Singh, 2017;Türeli, 2019).…”

Section: Padatnya Jadwal Penerbangan Maskapai Garuda Indonesia DI Ban...unclassified

Pengaruh Penanganan Bagasi terhadap Kepuasan Penumpang Maskapai Garuda Indonesia oleh PT. Gapura Angkasa di Bandar Udara Internasional Soekarno-Hatta Cengkareng

Anadwi,

Nasution

2024

pjase

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Proses pemindahan barang bawaan penumpang dari bandara keberangkatan ke tujuan dikenal dengan istilah penanganan bagasi. Kinerja suatu perusahaan sangat bergantung pada kemampuannya dalam memuaskan pelanggannya, karena hal ini dapat menambah nilai output perusahaan. Oleh karena itu, pelanggan akan merasa puas jika perusahaan bekerja sesuai harapan mereka; sebaliknya, mereka akan kecewa jika perusahaan tidak melakukan hal tersebut. Perusahaan perlu fokus menjaga kinerja penanganan bagasi yang baik agar tidak mengecewakan pelanggan yang menggunakan jasa maskapai dan menjaga kepuasan penumpang. Asosiasi Transportasi Udara Internasional (IATA) telah menetapkan prosedur penanganan bagasi. Dalam penelitian ini, penulis menggunakan metodologi penelitian kuantitatif untuk mengumpulkan data melalui kuesioner dan telaah dokumen. Data yang terkumpul kemudian dianalisis menggunakan software SPSS versi 26.0. Hasil penelitian yang diperoleh hasil thitung sebesar 7,714 lebih besar dari nilai ttabel sebesar 1,984 dan nilai signifikansi sebesar 0,000 lebih rendah dari nilai signifikansi 0,05 menunjukkan bahwa penanganan bagasi berpengaruh secara parsial terhadap penumpang. kepuasan terhadap Maskapai Garuda Indonesia di Bandara Internasional Soekarno-Hatta Cengkareng. Jadi Ha diterima dan Ho ditolak. Selain itu, penanganan bagasi (X) menyumbang 37,8% varians pada variabel dependen kepuasan penumpang (Y), sedangkan variabel lain yang tidak termasuk dalam penelitian ini mempengaruhi 62,2% sisanya.

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Section: Padatnya Jadwal Penerbangan Maskapai Garuda Indonesia DI Ban...unclassified

Pengaruh Penanganan Bagasi terhadap Kepuasan Penumpang Maskapai Garuda Indonesia oleh PT. Gapura Angkasa di Bandar Udara Internasional Soekarno-Hatta Cengkareng

Anadwi,

Nasution

2024

pjase

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“…Through a cluster analysis case study, it was concluded that all analyzed airports have some method of automated luggage handling. Authors of [13], claim that one of the biggest reasons for mishandled luggage is poor authentication checks for passenger identification. This research proposes a solution to this problem for when travelers retrieve their own luggage from baggage handling systems using machine learning and quick response (QR) codes.…”

Section: Iot Applications For Airports Parking Luggage and Navigation...mentioning

confidence: 99%

Review of Internet of Things Applications in Airport Infrastructure and Operations

Christensen,

Guerra-Mondragon saenz,

Zapata-Rivera

et al. 2023

Proceedings of the 21th LACCEI International Multi-Conference for Engineering, Education and Technology (LACCEI 2023): “Leaders

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The Internet of Things (IoT) is being used in a vast number of fields, from consumer IoT and smart houses to health, smart cities, smart grids, smart agriculture, smart vehicles, and airport services [1]- [3].IoT can be defined as a network of interconnected devices that share information about the environment and people to offer intelligent computing services to improve quality of life. In 2022, there was an estimated 13 billion IoT devices connected to the internet, and this number is expected to grow to 30 billion by 2030 [4].Currently, IoT systems are envisioned in various airport applications, from airport passengers and staff services to luggage management, and security infrastructure. However, these recent technologies have created big challenges, especially in cybersecurity. Most of the commodity IoT devices are inexpensive, resource-constrained, and built by many suppliers, hence not developed using a secure-by-design approach. This makes them vulnerable to the growing spectrum of cyberattacks and warrants that security considerations are made for their applications.This survey paper presents an overview of the current state of the art of IoT applications in airport services and operations. The analysis includes a comparison of the technological specifications of the implementations and some considerations from the perspective of cybersecurity. It was found that 83% of the implementations analyzed do not have a security mechanism to protect the users and system data.

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“…Category 10: cloud-based IoT in Aviation 1) Security challenges: Cloud-based IoT solutions are transforming aviation by enhancing data collection, processing, and analysis in the industry. Some of the key applications of cloud-based aviation IoT are Smart Airport [178], predictive maintenance [179], [180], improving customer satisfaction [181] safety management [182], improving the overall performance by reducing emissions [183], luggage management [184], in-flight entertainment systems [185], [186] etc.…”

Section: Category 9: Iot In Smart Gridsmentioning

confidence: 99%

Agri-Info: Cloud Based Autonomic System for Delivering Agriculture as a Service

2020

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Cloud computing has emerged as an important paradigm for managing and delivering services efficiently over the Internet. Convergence of cloud computing with technologies such as wireless sensor networking and mobile computing offers new applications' of cloud services but this requires management of Quality of Service (QoS) parameters to efficiently monitor and measure the delivered services. This paper presents a QoS-aware Cloud Based Autonomic Information System for delivering agriculture related information as a service through the use of latest Cloud technologies which manage various types of agriculture related data based on different domains. Proposed system gathers information from various users through preconfigured devices and manages and provides required information to users automatically. Further, Cuckoo Optimization Algorithm has been used for efficient resource allocation at infrastructure level for effective utilization of resources. We have evaluated the performance of the proposed approach in Cloud environment and experimental results show that the proposed system performs better in terms of resource utilization, execution time, cost and computing capacity along with other QoS parameters. IntroductionCloud computing has emerged as an important paradigm for managing and delivering the new emerging applications in the field of healthcare, agriculture, education, finance, etc. efficiently over the internet. However, providing dedicated cloud services that ensure application's dynamic QoS (Quality of Service) requirements and user satisfaction is a big research challenge in cloud computing. As dynamism, heterogeneity and complexity of applications is increasing rapidly, this makes cloud systems unmanageable in service delivery. To overcome these problems, cloud systems require self-management of services. Autonomic cloud computing systems provide the environment in which applications can be managed efficiently by fulfilling QoS requirements of applications without human involvement [1] [2].In our earlier work [1] [14] [15] [16] [27], we have identified various research issues related to QoS and SLA for cloud resource scheduling and have developed a QoS based resource provisioning technique (Q-aware) to map the resources to the workloads based on used requirements described in the form of SLA. Further, resource scheduling framework (QRSF) has been proposed, in which provisioned resources have been scheduled by using different resource scheduling policies (cost, time, cost-time and bargaining based). The concept of QRSF has been further extended by proposing energy-aware autonomic resource scheduling technique (EARTH), in which IBM's autonomic computing concept has been used to schedule the resources automatically by optimizing energy consumption and resource utilization where user can easily interact with the system using available user interface. In this work, we have proposed a cloud based autonomic information system which delivers Agriculture as a Service (AaaS) through cloud infrastructure and se...

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A Smart IoT based real-time system to Minimize Mishandled Luggage at Airports

Cited by 5 publications

References 10 publications

Pengaruh Penanganan Bagasi terhadap Kepuasan Penumpang Maskapai Garuda Indonesia oleh PT. Gapura Angkasa di Bandar Udara Internasional Soekarno-Hatta Cengkareng

Pengaruh Penanganan Bagasi terhadap Kepuasan Penumpang Maskapai Garuda Indonesia oleh PT. Gapura Angkasa di Bandar Udara Internasional Soekarno-Hatta Cengkareng

Review of Internet of Things Applications in Airport Infrastructure and Operations

Agri-Info: Cloud Based Autonomic System for Delivering Agriculture as a Service

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