A Smart City Service Business Model: Focusing on Transportation Services

Abstract

Most cities have adopted smart city services to solve urban problems. However, an examination of their operations reveals that many of these services have either been discontinued or have failed to advance further since they were not profitable. Therefore, this study reviews and proposes the business models of smart city services at a fundamental level. It defines and classifies the smart city service focusing on transportation and the components. The business model has been constructed for electric vehicles and autonomous shuttle businesses in terms of transportation services. It found that the model was profitable in each business only when various stakeholders were linked for mutual interests. Since various service stakeholders cooperate in smart city service, if one of them is unable to secure profitability, it is difficult to operate the smart city service fully. Therefore, a detailed review of the business model is required before providing a smart city service.

Study on Intelligently Designed Business Innovation Service Models Driven by Big Data

“…e innovation of business model was to upset the plans of competitors, create new value for customers, and create new wealth for stakeholders to restructure the existing business models of the industries [12]. It helps enterprises share the value created in the industry more efficiently.…”

Integration of Smart Cities and Building Information Modeling (BIM) for a Sustainability Oriented Business Model to Address Sustainable Development Goals

“…The studies on the application of business models in the field of integration of smart cities and BIM are closely related to SDG 8.1, as shown in Table 3. Relevant research started in the year 2013, mainly adopting case studies [3,[29][30][31][32][33], literature reviews [34][35][36][37], and taxonomies [35] as research methods, of which the research topics were associated with smart cities with the perspectives of different smart city participants [38], and were conducted within the dimensions of the business model framework [36], business model canvas [34], and theory of business model logic [33]. Due to the widespread adoption of cutting-edge technologies such as BIM, the services offered by cities have expanded as studies have continued to grow with respect to smart cities.…”

“…Due to the widespread adoption of cutting-edge technologies such as BIM, the services offered by cities have expanded as studies have continued to grow with respect to smart cities. Industries and markets associated with smart cities are expanding significantly, maximizing value in a variety of areas such as economic benefits, ecological benefits, and environmental advantages [3].…”

“…As such, this paper focuses on stakeholder interactions in the functioning of urban business models. As shown in Table 7, the use of business models in the field of BIM and smart city integration directly related to stakeholder relationships are listed, which began in the year 2013, mainly adopting the research methods of case studies [3,29,30,43,50,54,55,75], literature reviews [35][36][37]56], interviews [79,80], and action designs [81] for investigation. According to the governance perspective, the development of smart cities depends on the relationships among urban stakeholders, which are valued more highly than other urban notions [56].…”

“…The Sustainable Development Goals (SDGs) mentioned in the 2 of 24 2030 Agenda for Sustainable Development created by the United Nations Department of Economic and Social Affairs are directly tied to the development of smart cities, which has now become a global phenomenon [2]. The smart city is an urban development model based on information and communications technology (ICT) that aims to enhance urban sustainability, effectiveness, and residents' quality of life [3], which enhances intelligence and sustainability through the integration of stakeholders optimizing the governance of interactions between services and infrastructure technologies [4]. The collaboration of numerous government organizations, companies, and communities is essential to the development of smart cities, which offer synergies to change how whole communities take advantage of smart city services for long-term sustainability [5].…”