A Simple and Reliable Method of Scoring the Thurstone Attitude Scales

Likert, Rensis; Roslow, Sydney; Murphy, Gardner

doi:10.1111/j.1744-6570.1993.tb00893.x

Cited by 66 publications

(38 citation statements)

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“…Questions on the parent interview form related to the symptom status of the child, the medicines prescribed, the use of healthcare services for asthma in the previous 12 months (ED visits, hospitalizations, physician office visits). The parents' observations and opinions of the physicians' teaching and communication behaviour, and other aspects of the clinician-patient interaction comprised items assessed by use of a five-point Likert scale [12].…”

Section: Methodsmentioning

confidence: 99%

Long-term effects of asthma education for physicians on patient satisfaction and use of health services

et al. 2000

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This randomized clinical trial evaluated the long-term impact of an interactive seminar for physicians based on principles of self-regulation on clinician behaviour, children's use of health services for asthma, and parent's views of physician performance.Seventy-four general practice paediatricians, and 637 of their asthma patients aged 1±12 yrs, were randomized to treatment or control. Children and parents were blind to physicians' participation. Data were collected at baseline and follow-up through self-administered surveys (paediatricians), telephone interviews (parents) and medical records. The seminar focused on development of communication and teaching skills and use of therapeutic medical regimens for asthma as outlined in the National Asthma Education and Prevention Program guidelines.Approximately 2 yrs postintervention, treatment group physicians were more likely than control physicians to: use protocols for delivering asthma education (odds ratio (OR) 4.9, p=0.2), write down for patients how to adjust medicines when symptoms change (OR 5.7, p=0.05), and provide more guidelines for modifying therapy (OR 3.8, p=0.06). Parents scored treatment group physicians higher than control physicians on five specific positive communication behaviours. Children seen by treatment group physicians had fewer hospitalizations (p=0.03) and those with higher levels of emergency department (ED) use at baseline had fewer subsequent ED visits (p=0.03). No differences regarding the number of office visits were noted. There were no significant differences found between treatment and control group physicians in the amount of time spent with patients during office visits (26 versus 29 min) or in the number of patients treated with anti-inflammatory medicine.It is concluded that interactive asthma seminars for paediatricians had significant long-term benefits for their asthma care. Annual expenditure by individuals, professional societies, and corporations on professional education are considerable as this form of learning is thought to be a major way in which physicians keep abreast of changes in clinical practice. Nonetheless, little information evaluated by randomized controlled study designs exists in the literature about the impact of education for practicing physicians on the health status of their patients. While studies of continuing medical education are rare [1±3], fewer still are available to assess the persistence or decline of effects over the longer term. Developing potent interventions for clinicians, that change their practices and result in desirable patient outcomes, is important for ultimately improving healthcare and reducing costs.There are at least three reasons for why providing effective continuing education is salient in asthma control. Firstly, a chronic disease like asthma requires an ongoing partnership between clinician and patient and the nature of that relationship has only recently received attention in research [4]. Not all physicians are aware of the elements of partnership (for exam...

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Section: Methodsmentioning

confidence: 99%

Long-term effects of asthma education for physicians on patient satisfaction and use of health services

et al. 2000

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“…It allows avoiding the inaccuracies sometimes seen in Likert scales ROSLOW;MURPHY, 1993) used by the authors, as shown in the two examples shown below: In the first example, the position undecided does not contain an intensity position: it actually means a refusal of expressing a position; it is away of expressing frequency reasoning. The second example contains three positions out of the pretended scale: agree and disagree express the qualitative meaning of the position, but do not indicate its quantitative meaning; and the word neutral is even more explicitly away from the scale than undecided: they are expressions out of a scaling reasoning.…”

Section: Resultsmentioning

confidence: 99%

The use of numerical value of adverbs of quantity and frequency in the measurement of behavior patterns: transforming ordinal scales into interval scales

Parreira

Silva

2016

Ensaio: aval.pol.públ.Educ.

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This paper presents a research on rating scales in response to different situations. It aims to improve the significance and accuracy of ordinal scales, transforming them into interval scales. To reach this objective, the presented scales combine quantitative and qualitative perspectives, joining the ease of the Likert scale and the Thurstone's procedure. In this research, a sample of subjects was asked to indicate the numerical value of adverbs, in reference to a numerical scale. The results were subjected to statistical analysis, to assess their validity. Combining the qualitative dimension with a quantitative evaluation, this procedure can meet the biopsychosocial specificities of subjects, as required by the complexity paradigm. The results of this study seem to be an affirmative response to the questions about validity and reliability, and about the practicality of this procedure. Keywords: Questionnaire. Behavioral assessment. Value of adverbs. Evaluation tool. IntroductionStudies on scales measuring attitudes and behavior have a relatively long history, since Thurstone in 1928 proposed a theory on the measurement of attitudes based on psychophysics models CHAVE, 1928 Artur Marecos e Ana Lorga approach to psychophysics is understandable, since in scientific thinking any observation must be translated into a quantitative result to be considered precise and measurable (BUNGE, 2000). In fact, the classical scientific concept of measurement is to assign numerical values to objects and events, according to defined rules (KERLINGER; LEE, 2002).It is generally accepted, however, that psychological objects have specificities that must be taken into account, when you want to assign numerical values to its specific expression, the human behavior. Every psychic phenomenon -self, consciousness, expectation, attitude, motivation, etc. -comes from interaction with the biological context of the human individual; but this interaction varies along life: it is not the same in childhood, in adolescence, in adulthood or in old age. No doubt this diversity is a condition that enhances complexity; yet there are other dimensions that must be taken into account, that is, social, cultural, educational and economic conditions (SULBARAN, 2009). Any attempt to explain -and predict -this behavior must combine all these, and perhaps, other dimensions. So it is not possible to confine the measurement of behavior to the simple classical paradigm: interestingly, the explanation of behavior must rely on the paradigm of complexity (MORIN; LE MOIGNE, 1999) and must try to combine these different dimensions, namely: the qualitative and quantitative dimensions of behavior. The paradigm of complexity leads us to understand the subject as a living system whose structures, processes and behavior, occur at an established level of complexity. This level of complexity is determined by the system's position on four factors:1. Level of thought and information processed in the system: The higher the level of thought and information in the huma...

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“…The MBTI personality test was applied to managers of a fi nance company who were then asked to participate in our survey, which consisted of two sections. The fi rst section of the questionnaire includes 9 items on a 5-point Likert scale for data collection, with ''1'' as ''strongly disagree" and ''5'' as ''strongly agree'' (Likert, 1934), to measure dissatisfi ed complaint actions at the levels of no action, public and private actions. The second section includes questions regarding the demographic profi les (age, education level, income and gender) of the respondents.…”

Section: Methodsmentioning

confidence: 99%

Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?

Kitapçı

Dörtyol

2015

JMCBEM

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This study aims to explore the differences and similarities in complaint behavior of consumers according to their personality types. 116 managers of a large Turkish fi nance company have participated in the study. Results show that Intuition-Thinking and Sensing-Thinking individuals tend to engage in public action, while Sensing-Feeling individuals prefer to take private action, and Intuition-Feeling individuals take no action, which is a different form of complaint behavior. JEL classifi cation: M39 and M12

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A Simple and Reliable Method of Scoring the Thurstone Attitude Scales

Cited by 66 publications

References 0 publications

Long-term effects of asthma education for physicians on patient satisfaction and use of health services

Long-term effects of asthma education for physicians on patient satisfaction and use of health services

The use of numerical value of adverbs of quantity and frequency in the measurement of behavior patterns: transforming ordinal scales into interval scales

Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?

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