A Short, Reliable Measure of Subjective Knowledge

Flynn, Leisa Reinecke; Goldsmith, Ronald E.

doi:10.1016/s0148-2963(98)00057-5

Cited by 620 publications

(491 citation statements)

References 28 publications

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“…Subjective knowledge was measured with three items based on Flynn and Goldsmith (1999). Three items measuring perceived ease of use were adapted from Davis (1989), while PU was operationalized to fit the specific context of online flight check-in.…”

Section: Methodsmentioning

confidence: 99%

“…Given its generalized definition, personal innovativeness has also been termed as "innate innovativeness" (Hirschman, 1980), or "innovative predisposition" (Midgley & Dowling, 1978). An individual's knowledge can be either subjective or objective (Brucks, 1985;Flynn & Goldsmith, 1999), the former pertains to an individual's perception of the amount of information about a product or service stored in his or her memory, while the latter refers to 6 the actual amount of accurate information stored in his or her memory (Packard & Wooten, 2013;Park, Mothersbaugh, & Feick, 1994). Subjective knowledge is a self-concept (Markus & Wurf, 1987).…”

Section: Theories Of Personal Innovativeness and Subjective Knowledgementioning

confidence: 99%

“…Subjective knowledge as a self-concept interprets and organizes self-relevant actions and experiences, therefore it has motivational consequences on behavior (Markus & Wurf, 1987;Myers & Twenge, 2013). Both subjective knowledge (what we think we know) and objective knowledge (what we actually know) are partially the result of experiences, yet they are different constructs (Flynn & Goldsmith, 1999), and have different effects on consumption behavior (Brucks, 1985). Experience is associated more with subjective knowledge than objective knowledge, and subjective knowledge has a stronger influence on consumption behavior than objective knowledge (Packard & Wooten, 2013).…”

Section: Theories Of Personal Innovativeness and Subjective Knowledgementioning

confidence: 99%

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Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge

Lin

Filieri

2015

Transportation Research Part E: Logistics and Transportation Re

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Use policyThe full-text may be used and/or reproduced, and given to third parties in any format or medium, without prior permission or charge, for personal research or study, educational, or not-for-pro t purposes provided that:• a full bibliographic reference is made to the original source • a link is made to the metadata record in DRO • the full-text is not changed in any way The full-text must not be sold in any format or medium without the formal permission of the copyright holders.Please consult the full DRO policy for further details. Theoretical and managerial implications are discussed.

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Section: Methodsmentioning

confidence: 99%

Section: Theories Of Personal Innovativeness and Subjective Knowledgementioning

confidence: 99%

Section: Theories Of Personal Innovativeness and Subjective Knowledgementioning

confidence: 99%

See 1 more Smart Citation

Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge

Lin

Filieri

2015

Transportation Research Part E: Logistics and Transportation Re

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“…Existing literature shows that opinion leadership is a broad concept and several authors argue that innovativeness and perceived knowledge are part of the broad opinion leadership construct (Kratzer and Lettl 2009). Therefore, we measured self-reported opinion leadership using two items on persuasiveness from the scale by Flynn et al (1994), three items on innovativeness (Goldsmith and Hofacker 1991;Steenkamp and Gielens 2003), and two items on perceived knowledge (Flynn and Goldsmith 1999;Pritchard et al 1999). Table 1 presents an overview of the items we used and the papers in which they have been developed and used.…”

Section: Surveymentioning

confidence: 99%

Indicators of opinion leadership in customer networks: self-reports and degree centrality

2015

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In this paper, we assess two alternative indicators of opinion leadership, selfreported opinion leadership and degree centrality, on the same dataset. We also investigate the interaction effect of these two indicators and the social network environment on opinion leadership. We use social network and survey data from the mobile telecom industry to analyze opinion leadership in smartphone adoption. We find that degree centrality indicates opinion leadership, but that self-reported opinion leadership indicates opinion leadership only under the right social circumstances. In case of weak to moderate network ties, the effect of self-reported opinion leadership is not significant. However, self-reported opinion leaders more effectively influence their strong ties. This study sheds light on indicators of opinion leadership and provides insights for managers to improve their social marketing campaigns.

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“…Subjective and objective knowledge have different effects on information processing and consumer behaviours (Aurier and Ngobo 1999;Flynn and Goldsmith 1999). Objective knowledge increases the 8 number of attributes examined in a complex usage situation whereas subjective knowledge is significantly related to the tendency to request opinions rather than attribute information (Brucks 1985).…”

Section: Knowledge and Behaviourmentioning

confidence: 99%

Understanding behaviour to inform water supply management in developed nations – A review of literature, conceptual model and research agenda

Hurlimann

Dolničar

Meyer

2009

Journal of Environmental Management

118

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Water is a scarce resource in many parts of the developed world. Two solutions are possible to address water scarcity: conservation of existing resources, or the further production of water from new sources e.g. through recycling of wastewater or desalination of seawater. However, the main hurdle to implementation of many of these solutions is often viewed as a lack of public willingness to adopt these alternative water behaviours. Research in this area is therefore crucial. Yet, and possibly due to the interdisciplinary nature of such research, there is currently no comprehensive overview of what has been done before. This study fills this gap by (1) choosing a general consumer behaviour perspective as a starting point, (2) developing a conceptual model of research required in the area of water-related public acceptance studies, (3) identifying eight key water-related behaviours which require future research attention, and (4) reviewing which areas of the conceptual model have been investigated in the past by conducting an extensive literature review of water-related social science research. The review established that the majority of work which has been conducted is located at the crossroads of personal characteristics and behavioural intentions. Significant gaps exist in relation to researching the adoption of a wide range of demand-side water behaviours. This indicates a dominance of supply-side solutions in social-research exploration. The review identifies a number of research needs including: the exploration of actual adoption of water-related behaviours (rather than behavioural intentions); and to widen the scope of water behaviour enquiry to include more demand-side solutions. Given the increasing scarcity of water in many areas of the world, addressing these identified gaps will be of significant importance. Thus our model informs the social-research agenda for water policy. The review established that the majority of work which has been conducted is located at the crossroads of personal characteristics and behavioural intentions. Significant gaps exist in relation to researching the adoption of a wide range of demand-side water behaviours. This indicates a dominance of supply-side solutions in social research exploration. The review identifies a number of research needs including: the exploration of actual adoption of water-related behaviours (rather than behavioural intentions); and to widen the scope of water behaviour enquiry to include more demand-side solutions.Given the increasing scarcity of water in many areas of the world, addressing these identified gaps will be of significant importance. Thus our model informs the social-research agenda for water policy.

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A Short, Reliable Measure of Subjective Knowledge

Cited by 620 publications

References 28 publications

Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge

Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge

Indicators of opinion leadership in customer networks: self-reports and degree centrality

Understanding behaviour to inform water supply management in developed nations – A review of literature, conceptual model and research agenda

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