A service evaluation of stoma care nurses' practice

Abstract

Summary Stoma care nurses aim to meet the physical, psychological, social and spiritual needs of patients. Development of stoma care nursing services has varied, as it has been the responsibility of each nurse, resulting in differences in the mode of delivery. This qualitative and quantitative study involved stoma care nurses from six areas in Essex, to assess patient perception of the service they received. Overall, the satisfaction level was high despite differences in delivery of care, especially timing and frequency of visits at home.

Ostomy patients’ perceptions of quality of care

“…Studies of ostomy patients’ perceptions of quality of care are sparse (Deeny & McCrea 1991, Erwin‐Toth & Spencer 1991, Goodwin 1992, Jackson et al. 1993, Jeffries et al. 1995, Coleman 2001).…”