A Sense of Security in Pervasive Computing—Is the Light on When the Refrigerator Door Is Closed?

Pagter, Jakob; Petersen, Marianne Graves

doi:10.1007/978-3-540-77366-5_36

Cited by 8 publications

(14 citation statements)

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“…Pagter & Petersen [100] set out to design a solution that would enable hotel guests to arrange hotel rooms with personal digital material in a secure way. They analyzed photos and narratives by the artist Sophie Calles who worked as a maid in a hotel in Vienna and documented the way people lived in hotels in order to get insight into how people arrange themselves in hotel rooms.…”

Section: Discussionmentioning

confidence: 99%

“…Nonetheless we would like to suggest that research on usable security would benefit from third wave thinking, while still emphasizing the second wave perspective of users as actors. In particular we will look further at McCarthy & Wright's [96] perspective of technology as experience, while addressing usable security as experience (In line with Pagter & Pedersen [100]). …”

Section: The Barn-door Property-if the Barn Door Is Open And The Horsmentioning

confidence: 99%

“…When technology is part of situations where security is at play according to the wide description described above we will refer to it as security dependent technology. Pedersen & Pagter [100] started to look at security beyond inappropriate use of technology by revisiting hotel guests' security behavior at large. They came up with a model that describes which threats the guest may experience.…”

Section: Introductionmentioning

confidence: 99%

“…Together with my colleagues, Susanne Bødker and Marianne Graves Petersen, I looked back at my analyses and other projects (e.g. [14,100] ) to create a framework for addressing users' secure experience. The framework is published in paper III.…”

mentioning

confidence: 99%

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While working around security

Mathiasen

Pedersen

Bødker

2011

Proceedings of the 3rd International Conference on Human Computer Interaction - IndiaHCI '11

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Users of technology encounter various IT security mechanisms in their everyday lives. If these mechanisms fail to support everyday activities, they either get in the way, or the users find a way to work around them. Even though users manage to carry out everyday activities by using substandard IT security mechanisms or via workarounds, it will influence their experience of security. If researchers and designers only focus on IT security artifacts and fail to take the user experience into account, incorrect processes or workarounds will occur. Accordingly, to get users to follow the correct process may seem to be a criterion of success, even though it may yield a less appropriate experience of security.This dissertation deals with an improved understanding of IT security sensitive IT artifacts and presents three design methods, and a framework for addressing the complexities and contingencies of security experiences in design. The methods: Mobile probing, Prompted exploration workshops, and Acting out security involve potential future users in the process of designing IT security sensitive IT artifacts. Mobile probing collects narratives of user encounters with IT security. Prompted exploration workshops present the users with seven themes and involve them in the design of IT security sensitive IT artifacts. Acting out security lets users try out prototypes in situations where security handling is infrequent and quick. All three methods have been developed and deployed as an integral part of a research through design process. An everyday mobile digital signature solution has been designed, and the design problem, the design process, and the design results are presented in this dissertation.Several of my empirical findings show that the way users experience security does matter. Users' experiences of security influence the way they make sense of, assess, and handle IT security mechanisms. Moreover, I studied cases in which the users handled IT security sensitive technology in a secure way, but still had unwanted experiences of security. Through the developed design methods I was able to activate and access study participants' prior experiences of making sense of IT security sensitive technology. Moreover, the methods helped clarify users' immediate experience in an encounter with IT security sensitive technology. The findings were integrated into the design of a digital signature solution, and in this process I developed a framework for structuring empirical findings for the design of IT security sensitive IT artifacts. v Resume Hver dag møder mennesker IT-sikkerhed på mange forskellige måder. Nogle IT-sikkerhedsmekanismer er indrettet, så de ikke understøtter de aktiviteter, de indgår i. Enten kommer de i vejen og brugerne må opgive deres forehavende, eller også finder brugerne en måde at omgå sikkerheden på. Selv om brugerne formår at anvende IT på trods af at IT-sikkerhedsmekanismerne kommer i vejen, kan deres oplevelse af og erfaring med IT-sikkerhed sagtens vaere uhensigtsmaessig. Hvis forskere i og d...

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Section: Discussionmentioning

confidence: 99%

Section: The Barn-door Property-if the Barn Door Is Open And The Horsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

mentioning

confidence: 99%

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While working around security

Mathiasen

Pedersen

Bødker

2011

Proceedings of the 3rd International Conference on Human Computer Interaction - IndiaHCI '11

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“…On the other hand, security in case of pervasive computing is often difficult to define as the reality is; it is possible to give a sense of security in pervasive computing environment (Pagter and Petersen, 2007) but as the devices could be of different platforms and features, it is really a complicated task to ensure proper security in pervasive communications.…”

Section: Pervasive and Ubiquitous Computingmentioning

confidence: 99%

Editorial article: On the boundaries of trust and security in computing and communications systems

Pathan

2014

IJTMCC

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This article analyzes trust and security in computing and communications systems. While in human-life, trust usually has some kind of commonly understood meaning, in the realm of computing and communications systems, it could be interpreted differently in different environments and settings. On the other hand, security is about making sure that the participating entities are legitimate in a communication event or incident so that the core requirements of privacy, integrity, and authenticity are maintained. This notion is also true for our human life, even for example entering a house needs legitimacy of a person. Some boundary lines preserve the security; otherwise an unwanted access is called a 'security breach'. The intent of this article is to compare and discuss these two terms with our societal behavior and understanding amongst entities. To illustrate these issues especially in computing and communications world, some of the innovating and recent technologies are discussed which demand trust and security within their core operational structures. Alongside presenting generally established ideas, some critical points are mentioned that may be sometimes debatable within the research community.

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Rethinking technology on the boundaries of life and work

Bødker

2016

Pers Ubiquit Comput

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Technology is often seen as seamless, or making (life/work) boundaries go away. Ubicomp designs for that and for seamlessness in general. However, there may be better ways of understanding boundaries, as to design technologies in the space of changing work/life boundaries, which is the topic of this special issue. This paper makes a theoretical argument to insist that boundaries are not fixed, neither can or should they be made away with technologically, through seamless technologies. Based on this argument, it discusses various presumed technology-mediated boundaries of work and home, life, etc., as they can be found in the Ubicomp, CSCW and HCI literature: The ways in which work and work technologies are stereotypically connected to effectiveness and hard labor, and nonwork technologies to fun and enjoyment; the ways in which technologies move back and forth between mediating work activity and non-work; the role of place and time boundaries in relation to the ability to work any time, anywhere and the metaphors used to address these boundaries; and the perceived boundaries of private versus public, and the new boundaries created by technologies in and across our lives and work. Using an empirical case, the paper offers an alternative use of boundaries as resources to be activated and used in design. It suggests that we need to more carefully design technologies that provide seamfulness on these specific and dynamic boundaries.

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A Sense of Security in Pervasive Computing—Is the Light on When the Refrigerator Door Is Closed?

Cited by 8 publications

References 10 publications

While working around security

While working around security

Editorial article: On the boundaries of trust and security in computing and communications systems

Rethinking technology on the boundaries of life and work

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