2017
DOI: 10.1504/ijpspm.2017.10003264
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A self-awareness of public servants: an introduction in methodology

Abstract: Public servants are important actors in the system of public goods delivery. Performance measuring governance in terms of the modern state is centres on establishing the contentment of the customers purchasing these goods. This means the public servants need special professional skills to fulfilling civil clients' needs. We would like to identify the degree of personal support for this conception. The research was carried out in December 2014 in the Republic of Sakha (Yakutia), Russia. The method adopted was a… Show more

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