Shared electric scooters (e-scooters) have rapidly gained prominence as a first/last-mile mobility solution globally, with over 66,000 systems operating in 88 cities across 21 countries in 2019. While recognized for their flexibility, accessibility, and environmental benefits, concerns such as safety, parking issues, and infrastructural challenges accompany the operation of shared e-scooter systems. This research investigates the evolving perceptions of e-scooter users in Riyadh, Saudi Arabia, comparing pre-survey results with a recent study following the official deployment of e-scooters as a transportation mode in 2022. The analysis reveals significant shifts in user behavior, preferences, and perceptions. The findings indicate increased familiarity with e-scooters, heightened usage rates, and notable changes in domestic e-scooter use. Furthermore, the study identifies variations in willingness to use e-scooters across genders. A notable shift is observed in riders’ perceptions, transforming from viewing e-scooters primarily as entertainment tools to embracing them as a reliable mode of transportation. The results show that the percentage of female respondents using e-scooters increased from 3% to 13%, representing over four times the post-survey numbers. Additionally, the percentage of individuals perceiving e-scooters as safe decreased from 28.2% in the pre-survey to 14.9% in the current survey (post-survey) among those who had used e-scooters. The regression analysis demonstrates a historical uptrend in the utilization of e-scooters, juxtaposed with a discernible decline projected for forthcoming usage (odds ratio [OR] = 0.74). Intriguingly, there is evidence indicating an enhancement of riders’ confidence towards e-scooters, as reflected by an augmented perception of safety (OR = 1.48).
