A rough-fuzzy DEMATEL-ANP method for evaluating sustainable value requirement of product service system

Chen, Zhihua; Ming, Xinguo; Zhang, Xianyu; Yin, Dao; Sun, Poly Z. H.

doi:10.1016/j.jclepro.2019.04.145

Cited by 105 publications

(34 citation statements)

References 42 publications

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“…First, Satisfaction maximization of group negotiation and deviation minimization of system coordination utilized by Yong et al [64] and second a "novel fuzzy group decision method, which not only integrates QFD and an improved version of technique for Order Preference by Similarity to the Ideal Solution (TOPSIS) but also combines the qualitative analysis and quantitative analysis," introduced by Liu [65]. However, Chen et al used satisfaction maximization of group members in a different sector [66]. Looking for environmental benefits and competitive advantages, they proposed a hybrid model for evaluating the sustainable value requirement.…”

Section: Methods and Metricsmentioning

confidence: 99%

A Literature Review of the Concepts of Resilience and Sustainability in Group Decision-Making

Ardebili

Padoano

2020

Sustainability

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The most critical decisions usually involve several decision makers with different roles and opportunities to commit key resources. Several group decision-making (GDM) approaches can support the identification of a joint or compromise decision in less conflicting settings, where there is a group of subjects (e.g’, partners) who pursue a common overall objective. However, considering the uncertainty in future events and complexity of modern-day systems, decision processes do not always produce beneficial results or give the participants a positive perception of their role in the process. Group decision-making should then take into consideration some aspects that might insure future resilience and sustainability, particularly the achievement of the objectives in view of future risks and the transparency and participation that are needed to limit problems in the implementation phase of the decision. The literature survey presented in this study identified a research gap regarding GDM. Differently from traditional GDM, which was first discussed in the early 1980s and whose body of knowledge is pretty defined, resilient and sustainable GDM (R&S GDM) is fairly new. The main objective of this study is then identifying the main attributes for supporting sustainable and resilient group decisions. To this aim, a preliminary focused systematic review was conducted to study the existing group decision-making methods in the literature and how the concepts of sustainability and resilience have been employed. After defining the search keywords and exclusion criteria for the individuation of the articles, the first screening process was carried out and the most relevant articles were selected. The last steps of the systematic review were the classification of the articles and the full paper examination to extract the main factors of R&S GDM. Seven attributes were listed as the key factors of R&S GDM. In light of those factors, a group decision process concerning an injection moulding line in Tajikistan was investigated. The case study highlighted that over self-confidence, information flow and transparency were the main reasons for faulty decisions, thus suggesting that information system and information fluidity play an important role in R&S GDM. Finally, the most important managerial implications of R&S GDM are reported.

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Section: Methods and Metricsmentioning

confidence: 99%

A Literature Review of the Concepts of Resilience and Sustainability in Group Decision-Making

Ardebili

Padoano

2020

Sustainability

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“…In other sectors beyond these, MCDM is the only dominant decision-making method identified including in Energy [6,52], Automotive [53,54], Manufacturing [55,56], PSS [57,58] and Supply Chain [59]. In all these latter sectors, it perhaps suggests that the emergent appreciation of the complex dynamics and the need for tools that cope with it are the drivers towards this trend.…”

Section: Descriptive Analysismentioning

confidence: 99%

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

2020

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The complexity of construction processes often means interaction between various stakeholders, activities and tasks in order to deliver the expected outcomes. The intensity and dynamics of front-end design (FED) mean decision techniques and methods are important in supporting projects benefits delivery more importantly those based on utility of decision making. This paper explores a new utilitarian decision-making approach based on a systematic literature review of FED decision making. It presents the state of the art in design decision making concepts and analysis of tools over the last 10 years (2009–2019). From a total of 111 peer-reviewed journal papers, fifteen decision-making techniques are identified as dominant in design decision making, broadly grouped in four major categories as explanatory/rational, Multi Criteria Decision Making techniques (MCDM), Hybrid and Visual methods. The review finds that the most applied of the MCDM is Quality Function Deployment (QFD); while among the rational/explanatory techniques is set-based design (SBD). While there is limited application of Multi Attribute Utility Theory (MAUT) in decision making, the paper finds that the robust consistency and structured approach better captures the intricate dynamics of FED; including modelling of the subjectivity, interdependences and uncertainty in design discourse.

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“…Step 5: construct the rough-fuzzy comprehensive correlation matrix. The weights of the four criteria of correlation between service components are obtained by applying the rough-fuzzy pairwise comparison method proposed by Chen, et al (Chen et al, 2019). The weights are satisfied with the following condition:…”

Section: 321mentioning

confidence: 99%

“…To apply the complex network theory to modularize the service components, the comprehensive correlation strength should be transformed to crisp form. According to Chen, et al (Chen et al, 2019), the crisp comprehensive correlation strength c ij can be obtained as follows:…”

Section: 326mentioning

confidence: 99%

Modularization of smart product service: A framework integrating smart product service blueprint and weighted complex network

Chen

Ming

Vareilles

et al. 2020

Computers in Industry

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Modularization of smart product service (SPS) emerges as a priority strategy to agilely satisfy the dynamic customization requirement and to flexibly response to the rapid market change. Compared with the traditional product service, the SPS have more complicated interactions between the service components due to the novel characteristics caused by the application of smart technologies. The SPS modularization presents great differences from the identification of service component, correlation evaluation and module partition with the traditional product service modularization. However, most the existing research mainly focuses on the context of traditional product service, while containing scant study of smart product service. Therefore, this study proposes a hybrid framework for SPS modularization. In the framework, a cyber-physical product service blueprint is firstly proposed to represent the SPS operation process and identify the SPS components. Then, a rough-fuzzy correlation matrix is presented to determine the comprehensive interdependence between all pairs of SPS components with fully considering the hybrid decision uncertainties involved in the evaluation process, i.e., intrapersonal linguistic vagueness and interpersonal preference diversity. After that, the complex network theory is used to construct the SPS network and a modified Girvan-Newman algorithm is adopted for the SPS module partition. Finally, an illustrative modularization case of smart gearbox maintenance service and some caparisons with other methods demonstrate the feasibility and validity of the proposed approach.

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A rough-fuzzy DEMATEL-ANP method for evaluating sustainable value requirement of product service system

Cited by 105 publications

References 42 publications

A Literature Review of the Concepts of Resilience and Sustainability in Group Decision-Making

A Literature Review of the Concepts of Resilience and Sustainability in Group Decision-Making

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

Modularization of smart product service: A framework integrating smart product service blueprint and weighted complex network

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