A robot at home — How affect, technology commitment, and personality traits influence user experience in an intelligent robotics apartment

Bernotat, Jasmin; Eyssel, Friederike Anne

doi:10.1109/roman.2017.8172370

Cited by 22 publications

(20 citation statements)

References 19 publications

(41 reference statements)

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“…Finally, personality traits may influence the acceptance ratings of participants. For example, individuals with higher agreeableness and extraversion tended to report more positive evaluation of an interaction with robot [36, 37]. However, we did not measure or control the personality factor in the analyses.…”

Section: Discussionmentioning

confidence: 99%

Identifying Features that Enhance Older Adults’ Acceptance of Robots: A Mixed Methods Study

et al. 2019

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Background: With global aging, robots are considered a promising solution for handling the shortage of aged care and companionships. However, these technologies would serve little purpose if their intended users do not accept them. While the socioemotional selectivity theory predicts that older adults would accept robots that offer emotionally meaningful relationships, selective optimization with compensation model predicts that older adults would accept robots that compensate for their functional losses. Objective: The present study aims to understand older adults’ expectations for robots and to compare older adults’ acceptance ratings for 2 existing robots: one of them is a more human-like and more service-oriented robot and the other one is a more animal-like and more companion-oriented robot. Methods: A mixed methods study was conducted with 33 healthy, community-dwelling Taiwanese older adults (age range: 59–82 years). Participants first completed a semi-structured interview regarding their ideal robot. After receiving information about the 2 existing robots, they then completed the Unified Theory of Acceptance and Use of Technology questionnaires to report their pre-implementation acceptance of the 2 robots. Results: Interviews were transcribed for conventional content analysis with satisfactory inter-rater reliability. From the interview data, a collection of older adults’ ideal robot characteristics emerged with highlights of humanlike qualities. From the questionnaire data, respondents showed a higher level of acceptance toward the more service-oriented robot than the more companion-oriented robot in terms of attitude, perceived adaptiveness, and perceived usefulness. From the mixed methods analyses, the finding that older adults had a higher level of positive attitude towards the more service-oriented robot than the more companion-oriented robot was predicted by higher expectation or preference for robots with more service-related functions. Conclusion: This study identified older adults’ preference toward more functional and humanlike robots. Our findings provide practical suggestions for future robot designs that target the older population.

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Section: Discussionmentioning

confidence: 99%

Identifying Features that Enhance Older Adults’ Acceptance of Robots: A Mixed Methods Study

et al. 2019

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“…Likewise, personality traits are influenced by a culture's norms and values and therefore differ between cultures [23]. Further, for instance, agreeableness [21], extraversion, conscientiousness, neuroticism [24], and openness to experience [25] have shown to impact participants' evaluations of technology use in general and HRI in particular. The same accounted for technology commitment as another participant inherent characteristic (see [21], [26]).…”

Section: Hypothesesmentioning

confidence: 99%

“…Further, for instance, agreeableness [21], extraversion, conscientiousness, neuroticism [24], and openness to experience [25] have shown to impact participants' evaluations of technology use in general and HRI in particular. The same accounted for technology commitment as another participant inherent characteristic (see [21], [26]). Consequently, to test hypotheses, individual differences in anthropomorphism, personality traits, and technology commitment were considered as covariates.…”

Section: Hypothesesmentioning

confidence: 99%

“…Questionnaire items were assessed in the same order as described in the following sections C and D). Further, participants indicated their experience with technology and their mood (see [21] for the impact of positive and negative affect on participants' evaluations of technology), whether they had known the robot before, and demographics like gender, age, nationality, native language, educational level, and profession.…”

Section: B Proceduresmentioning

confidence: 99%

“…Meka is a humanoid system with two dexterous arms and hands, an omnidirectional wheelbase, and an exchangeable rectangleshaped sensor head. Meka can navigate through the environment, detect and grasp objects (see [21], [22]). Quite contrary to Flobi, Meka's sensor head is wider relative to its height and does not provide any social cues to display emotions or to facilitate social communication.…”

Section: Introductionmentioning

confidence: 99%

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Can(‘t) Wait to Have a Robot at Home? - Japanese and German Users' Attitudes Toward Service Robots in Smart Homes

Bernotat

Eyssel

2018

2018 27th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)

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In the present study, we compared Japanese and German participants' perceptions of social robots. To do so, participants from both cultural backgrounds evaluated two types of service robots designed for use in the smart home context. One of the prototypes featured a rather technical appearance, whereas the other prototype featured a newly designed social robot head. Against our predictions, Japanese and German participants evaluated both robot types similarly. Japanese participants generally showed a stronger tendency to anthropomorphize nonhuman agents and attributed more mind, particularly on the experience dimension, to both robot types than German participants. Nonetheless, Japanese and German participants attributed similar levels of agency to both robot types. Unexpectedly, Japanese participants perceived the robots even as less humanlike than German participants. As predicted, Japanese participants reported less attitudinal robot acceptance and tended to show less trust toward both robot types than Germans. Japanese and Germans indicated similar levels of robot anxiety, perceived uncanniness, and robot likeability. Japanese and German participants generally perceived the robots rather as machines and tools than as human companions. Especially German participants wanted to use the robots for rather safe, boring, and simple tasks that do not require any direct interaction with them. Japanese and German participants were not yet familiar with robots and showed less positive attitudes toward them than widely believed (e.g., [1]). Implications how to gain a more realistic view on users' perceptions of robots to enable a fruitful and comfortable HRI are discussed. *This research was supported by the Cluster of Excellence Cognitive Interaction Technology 'CITEC' (EXC 277) at Bielefeld University, which is funded by the German Research Foundation (DFG). It is further related to the European Project CODEFROR (FP7-PIRSES-2013-612555). might perceive robots differently: Shinto and Buddhism are prevalent religions in Japan, while German culture is influenced by Christianity. A Shinto legend holds that Japanese islands were formed by two gods who became progenitors of the gods of Shinto religion and of the first Emperor of Japan [3]. This belief resulted in a deep respect for nature, animals, gods, and heroes. Further, Japanese people believe that a soul, humanlike traits, and intentions are inherent in any entity, such as in gods, heroes, animals, and nature. This is also reflected in Japanese popular culture in which various kinds of nonhuman agents, including robots, are presented as having humanlike traits [4]. According to [5], anthropomorphism, the tendency to ascribe human traits to nonhuman agents, helps to understand others' behavior and thus might reduce uncertainty. Accordingly, one might assume that the tendency to anthropomorphize nonhuman agents and the prevalence of robots in Japanese popular culture is linked to more positive evaluations of HRI and less anxiety toward robots than in Western countries. H...

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Evaluating User Experience for Intelligent Connected Vehicles: A Qualitative Study

He,

Zhang,

Zhang

et al. 2024

Lecture Notes in Computer Science

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A robot at home — How affect, technology commitment, and personality traits influence user experience in an intelligent robotics apartment

Cited by 22 publications

References 19 publications

Identifying Features that Enhance Older Adults’ Acceptance of Robots: A Mixed Methods Study

Identifying Features that Enhance Older Adults’ Acceptance of Robots: A Mixed Methods Study

Can(‘t) Wait to Have a Robot at Home? - Japanese and German Users' Attitudes Toward Service Robots in Smart Homes

Evaluating User Experience for Intelligent Connected Vehicles: A Qualitative Study

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