2018
DOI: 10.1007/s10729-018-9450-x
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A review on ambulance offload delay literature

Abstract: Ambulance offload delay (AOD) occurs when care of incoming ambulance patients cannot be transferred immediately from paramedics to staff in a hospital emergency department (ED). This is typically due to emergency department congestion. This problem has become a significant concern for many health care providers and has attracted the attention of many researchers and practitioners. This article reviews literature which addresses the ambulance offload delay problem. The review is organized by the following topic… Show more

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Cited by 51 publications
(41 citation statements)
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“…Our findings are similar to those of a multicentre Australian study, which reported that offload delays > 30 minutes led to other process delays but did not increase patient mortality. 10,16 They are also concordant with a case-control study showing that offload delays were associated with delayed triage (10 v. 4 minutes) and prolonged ED LOS, but not with in-hospital mortality. 16,17 The absence of any apparent harm signal in our data is counterintuitive, but there are several plausible explanations.…”
Section: Discussionsupporting
confidence: 81%
See 1 more Smart Citation
“…Our findings are similar to those of a multicentre Australian study, which reported that offload delays > 30 minutes led to other process delays but did not increase patient mortality. 10,16 They are also concordant with a case-control study showing that offload delays were associated with delayed triage (10 v. 4 minutes) and prolonged ED LOS, but not with in-hospital mortality. 16,17 The absence of any apparent harm signal in our data is counterintuitive, but there are several plausible explanations.…”
Section: Discussionsupporting
confidence: 81%
“…10,16 They are also concordant with a case-control study showing that offload delays were associated with delayed triage (10 v. 4 minutes) and prolonged ED LOS, but not with in-hospital mortality. 16,17 The absence of any apparent harm signal in our data is counterintuitive, but there are several plausible explanations. The first is that triage nurses are good at their job and able to select a lower-risk patient population for hallway placement when ED stretchers are blocked.…”
Section: Discussionsupporting
confidence: 81%
“…It is more helpful in cases of budget restrictions, because increasing the ED capacity requires a huge increase in the budget, owing to the addition of medical resources, such as beds and medical staff. Moreover, according to many previous studies, AD is the most common solution to reducing the ambulance offload delay, which is affected by ED congestion [ 13 ]. Many hospitals and EMS systems have implemented AD policies to reduce ED overcrowding [ 14 , 15 , 16 ].…”
Section: Literature Reviewmentioning
confidence: 99%
“…The systemic review by Li and his friends 24 found that many researchers have investigated areas of emergency department crowding and ambulance diversion; however, research focused solely on the ambulance offload delay problem is limited. A common theme found throughout the reviewed articles was that this problem includes clinical, operational, and administrative perspectives, and therefore must be addressed in a system-wide manner to be mitigated.…”
Section: Comparison To Related Studiesmentioning
confidence: 99%