“…Furthermore, the performance gap in the construction industry's practice is another barrier to the success of energy-efficiency policies (Burman, Mumovic, & Kimpian, 2014;Oreszczyn & Lowe, 2010;Wingfield, Bell, MilesShenton, South, & Lowe, 2008). Causes of this gap include lack of knowledge and skills, ambiguity over responsibilities, lack of communication, and lack of feedback from post-occupancy to the design stage within the industry (van Dronkelaar, Dowson, Spataru, & Mumovic, 2016;Killip, Fawcett, & Janda, 2014;Menezes, Cripps, Bouchlaghem, & Buswell, 2012;Pan & Garmston, 2012).…”