2022
DOI: 10.3390/informatics9030050
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A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic

Abstract: This study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a tool to support the concept of health communication among users of social media websites and analyze the targeted and untargeted roles that have emerged in this context, describe the roles of government accounts as a tool of government communication and analyze how gove… Show more

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Cited by 21 publications
(3 citation statements)
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“…During the COVID-19 pandemic, social media can easily facilitate the social problems, such as limited social interaction, that caused by the pandemic (Sumaedi et al, 2021). It was also well known that government in many countries utilized social media for sharing COVID-19 information and performing COVID-19 related health education (Pang et al, 2021;Badr et al, 2022). These facts may lead the domination of social media in the publications of COVID-19 preventive behaviors and digital media.…”
Section: Discussionmentioning
confidence: 99%
“…During the COVID-19 pandemic, social media can easily facilitate the social problems, such as limited social interaction, that caused by the pandemic (Sumaedi et al, 2021). It was also well known that government in many countries utilized social media for sharing COVID-19 information and performing COVID-19 related health education (Pang et al, 2021;Badr et al, 2022). These facts may lead the domination of social media in the publications of COVID-19 preventive behaviors and digital media.…”
Section: Discussionmentioning
confidence: 99%
“…Based on the presented information, it can be stated that the demand for this segment of the financial sector is relatively high. However, daily transactions' value was stable this year (Cantor et al, 2021;Badr et al, 2022;Barykin et al, 2022).…”
Section: Literature Reviewmentioning
confidence: 94%
“…The COVID-19 pandemic has forced a rapid change in how companies interact with each other and with state institutions, with social media sites becoming the main tool to face these challenges [98].…”
Section: E-governmentmentioning
confidence: 99%