A Resilience Engineering Approach for the Risk Assessment of IT Services
Mario Fargnoli,
Luca Murgianu
Abstract:Nowadays, services related to IT technologies have assumed paramount importance in most sectors, creating complex systems involving different stakeholders. Such systems are subject to unpredictable risks that differ from what is usually expected and cannot be properly managed using traditional risk assessment approaches. Consequently, ensuring their reliability represents a critical task for companies, which need to adopt resilience engineering tools to reduce the occurrence of failures and malfunctions. With … Show more
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