A Research on the effects of cabin crew’s stress living abroad on turnover intention : focused on Korean crews working in middle east airlines

MBTI Personality Types of Korean Cabin Crew in Middle Eastern Airlines, and Their Associations with Cross-Cultural Adjustment Competency, Occupational Competency, Coping Competency, Mental Health, and Turnover Intention

“…This finding corresponds to previous studies highlighting that personality is an essential variable affecting an individual’s ability in terms of cultural adaptation [ 8 , 9 , 10 , 11 , 12 , 13 ], as well as research which verified that the competence of individuals in functioning effectively in cross-cultural situations plays an important role in lowering stress and burnout [ 7 , 53 ]. Additionally, foreign cabin crew in international airlines often encounter the acculturation stress, which possibly enhances their depression and will lead to intention to leave the organization [ 3 , 4 , 6 ].…”

“…The academic implications of this research are as follows. First, there have been numerous studies of airline crew, yet the majority of existing studies have focused on such factors as job satisfaction, stress, burnout, and safety behavior [ 2 , 3 , 4 , 5 , 6 , 7 , 43 , 65 , 76 , 77 ]. This study sought to emphasize the importance of personality traits as the factor influencing cabin crew members’ cross-cultural adjustment competency, occupational competency, and coping competency.…”

“…Recent research has reported that the main causes of high turnover rates for foreign cabin crew are, first, acculturation stress, including culture shock and homesickness; and second, job stress caused by emotional exhaustion, jet lag, shift work, etc. [ 3 , 4 , 5 , 6 , 7 ].…”