2007
DOI: 10.1016/j.jom.2007.06.002
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A replication and extension of quality management into the supply chain

Abstract: As competition moves beyond a single firm into the supply chain, researchers are beginning to explore quality management (QM) in a supply chain context. The literature suggests that supply chain management (SCM) consists of internal practices, which are contained within a firm, and external practices, which cross organizational boundaries integrating a firm with its customers and suppliers. Supplier quality management and customer focus are two QM practices that are also clearly in the domain of SCM. In this s… Show more

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Cited by 397 publications
(402 citation statements)
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References 117 publications
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“…These increasingly popular SCM programs are examples of fact-based management initiatives in manufacturing firms (Kannan et al 2005;Kaynak et al 2008;Nair 2006). The premise of a contingent RBT for business analytics is that the role of such analytic resources as data accuracy and advanced analytics is contingent upon a set of complementary resources.…”
Section: A Contingent Rbt For Analyticsmentioning
confidence: 99%
See 1 more Smart Citation
“…These increasingly popular SCM programs are examples of fact-based management initiatives in manufacturing firms (Kannan et al 2005;Kaynak et al 2008;Nair 2006). The premise of a contingent RBT for business analytics is that the role of such analytic resources as data accuracy and advanced analytics is contingent upon a set of complementary resources.…”
Section: A Contingent Rbt For Analyticsmentioning
confidence: 99%
“…These programs tend to be fact-based, in that manufacturing data are used for performance evaluation and control (Kannan et al 2005;Kaynak et al 2008;Nair 2006). In this study, SCI is represented by the extent of organizational investment in three such practices: just in time, total quality management, and statistical process control.…”
Section: Scm Initiatives or Programs (Sci)mentioning
confidence: 99%
“…This integration effectively links activities performed by suppliers, distributors, and customers outside the organization, promoting the improvement of operational performance and competitiveness. Supply chain management allows organizations to concentrate on core competency, affects future competitiveness, and changes competition between supply chains rather than between organizations [10,11]. Improving supply chain capabilities is important in order to enhance sustainable competitive advantage between supply chains [12].…”
mentioning
confidence: 99%
“…Knowledge management has 4 sub-constructs, supply chain quality management has 7 sub-constructs and competitive advantage has 5 sub-constructs that the relationship between them are shown in Fig. 2 according to research conducted by Newman [30], Kaynak and Hartley [31], Safari and Mohebbimannesh [23] and Li Suhong et al [4].…”
Section: Methodsmentioning
confidence: 99%