A reflective framework to foster emotionally intelligent leadership in nursing

Heckemann, Birgit; Schols, Jos M. G. A.; Halfens, Ruud J.G.

doi:10.1111/jonm.12204

Cited by 27 publications

(28 citation statements)

References 43 publications

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“…The students have shown that there is a type of care that is not always experienced as good for the patients. Identifying and acknowledging the experience of need, both from oneself and from others, and being able to provide support for those who need it becomes crucial (Heckemann et al 2015).…”

Section: Discussionmentioning

confidence: 99%

Ethical dilemmas in prehospital emergency care – from the perspective of specialist ambulance nurse students

Abelsson

Lindwall

2018

International Journal of Ethics Education

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The aim of this study was to describe specialist ambulance nurse students' experiences of ethical conflicts and dilemmas in prehospital emergency care. In the autumn of 2015, after participating in a mandatory lecture on ethics, 24 specialist ambulance nurse (SAN) students reported experiences and interpretations concerning conflicts and ethical dilemmas from prehospital emergency care. The text consisted of 24 written critical incidents which were interpreted using hermeneutic text interpretation. The text revealed three themes: Not safeguarding a patient's body and identity; Not agreeing on the care actions; and Not treating the patient with dignity. The SANs experiences ethical dilemmas and conflict of values when they witness how others violate a patient's dignity. Discussion and reflection is based on ethical conflicts and dilemmas experienced when students see how caregivers do not safeguard the patient's body or identity. When caregivers have a conflicting will, it results in patients not being treated in an ethical manner. Also, seeing how caregivers put themselves in a power position over patients is described as an ethical dilemma that students experience when they choose not to intervene.

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Section: Discussionmentioning

confidence: 99%

Ethical dilemmas in prehospital emergency care – from the perspective of specialist ambulance nurse students

Abelsson

Lindwall

2018

International Journal of Ethics Education

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“…This may create a climate of distrust between staff and leaders (Udod & Care 2013). Therefore, due to the ever-changing work scenarios leading with emotional intelligence may be regarded as a means to bridge this gap (Heckemann, Schols & Halfens, 2015). Leaders equipped with emotional intelligence may anticipate that group member's behavior and encourage them to share norms, behaviors, basic assumptions that would improve their team's effectiveness.…”

Section: Research Model and Hypothesis Developmentmentioning

confidence: 99%

Enhancing Team Effectiveness Through Leader Emotional Intelligence and Knowledge Sharing: Structural Equation Modeling Approach

Jamshed

Nazri

Bakar

2017

IOJEL

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“…Leaders with emotional intelligence are high performers who contribute to organizational success. Emotional intelligence increases in leaders by having them explore, analyze, and foster their EI leadership skills (Heckemann, Schols, & Halfens, 2015).…”

Section: Emotional Intelligencementioning

confidence: 99%

“…Senior nurse leaders need to show new nurse managers how to manage their emotions to create positive work environments (Heckemann et al, 2015).…”

Section: Emotional Intelligencementioning

confidence: 99%

Leadership Strategies to Improve Nurse Retention

Colwell¹

2019

IJN

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The nursing shortage and high turnover rates are a problem in the United States. The purpose of this multiple case study was to explore leadership strategies that hospital senior nurse managers in the Rocky Mountain States use to improve nurse retention. Participants were 6 hospital senior nurse managers including 3 chief nursing officers, 1 assistant chief nursing officer, and 2 directors who had demonstrated effective leadership strategies in retention of nurses. The leadership-motivated excellence theory was the conceptual framework. Semi structured interviews with open-ended interview questions were used to collect data; organization websites and documents were used to help corroborate evidence for triangulation. Data were analyzed using Yin's data analysis method. The major themes were leadership and retention strategies. The leadership strategies were senior nurse managers guiding, coaching, and mentoring registered nurses, and the retention strategies were tools used to motivate and retain registered nurses. The results may bring about positive social change by providing hospitals with leadership strategies to retain nurses. Improved retention rates of registered nurses may enhance the competitive advantage for hospitals by improving patient satisfaction scores and improving care. This improvement may result in increased hospital reimbursements and may influence organizational commitment to improving patient outcomes.

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A reflective framework to foster emotionally intelligent leadership in nursing

Abstract: The proposed framework may supplement learning about emotional intelligence skills and aid the integration of emotional intelligence in a clinical environment.

Cited by 27 publications

References 43 publications

Ethical dilemmas in prehospital emergency care – from the perspective of specialist ambulance nurse students

Ethical dilemmas in prehospital emergency care – from the perspective of specialist ambulance nurse students

Enhancing Team Effectiveness Through Leader Emotional Intelligence and Knowledge Sharing: Structural Equation Modeling Approach

Leadership Strategies to Improve Nurse Retention

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