A Reassessment of Clarity in Written Managerial Communications

Suchan, Jim; Dulek, Ronald E.

doi:10.1177/0893318990004001005

Cited by 28 publications

(21 citation statements)

References 12 publications

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“…Although business and managerial communication researchers have stated for years that meaning exists in readers and is contingent on situational factors, much of the field's research (particularly presentations at annual and regional conferences), as the literature review demonstrates, continues to be acontextual, focusing on determining which document characteristics will always result in "clear," efficient, and effective writing. Clarity is generally perceived as an absolute, objective, acontextual gauge of a document's value (Suchan & Dulek, 1990). Bowden's (1993) observation that we depict documents as "containers" which we put meaning "into" and extract meaning "out of" helps explain why much business writing reseai-ch continues to be acontextual, focusing primarily on documents and backgrounding readers, the organizational tasks they are performing, and the organizational communities in which they are situated.…”

Section: Discussionmentioning

confidence: 99%

The Effect of High-Impact Writing on Decision Making Within a Public Sector Bureaucracy

Suchan

1998

Journal of Business Communication

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Section: Discussionmentioning

confidence: 99%

The Effect of High-Impact Writing on Decision Making Within a Public Sector Bureaucracy

Suchan

1998

Journal of Business Communication

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“…Suchan and Dulek (1990) assert that acceptable standards for written clarity are dictated by the organization or functional area in which the writer works. Adhering to a set of writing conventions allows members of a discourse community the benefit of interpreting information in a familiar way.…”

Section: F the Concept Of Discourse Communitymentioning

confidence: 99%

“…The alternative for the writer is to not be allowed full membership and risk being perceived as an outsider. Suchan and Dulek (1990) maintain that, by accepting and internalizing a community's discourse conventions, members are signaling that they value and wish to continue being a part of that community.…”

Section: H the Importance Of Understanding A Community's Discoursementioning

confidence: 99%

Introducing Professional Writing Skills to Future Naval Officers: An Adjunct to NPS Distance Learning

Booher¹,

Waisanen²

2008

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Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instruction, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, ABSTRACT (maximum 200 words)Newly-minted naval officers will be judged by seniors on the merits of their writing skills. Required undergraduate English composition courses do not prepare officers to write clear, well-organized correspondence required during active duty service. This project answers the following question: will written communication training provided to midshipmen prior to commissioning enable them to report to their first assignments with the written communication knowledge and skills to communicate their intentions clearly at first attempt and write with impact, thus decreasing the administrative burden on senior officers. To answer this question, we provided professional writing training in the form of interactive modules to 17 NROTC midshipmen at Marquette University and then assessed their understanding and capacity to apply the concepts. Midshipmen earned scores that met or exceeded our criteria for comprehension of the guidelines for professional writing. In addition, midshipmen interview responses were overwhelmingly receptive to this training, and, as a result, 100-percent of midshipmen surveyed felt better prepared for future professional writing tasks. We recommend that the NETC mandate standardized writing training for midshipmen prior to their commissioning. Additionally, we recommend that the NPS partner with the NETC to assist in creating a distance-learning tutorial for professional writing. Submitted in partial fulfillment of the requirements for the degree of Midshipmen earned scores that met or exceeded our criteria for comprehension of the guidelines for professional writing. In addition, midshipmen interview responses were overwhelmingly receptive to this training, and, as a result, 100-percent of midshipmen surveyed felt better prepared for future professional writing tasks. MASTER OF BUSINESS ADMINISTRATIONWe recommend that the NETC mandate standardized writing training for midshipmen prior to their commissioning. Additionally, we recommend that the NPS partner with the NETC to assist in creating a distance-learning tutorial for professional writing. vi THIS PAGE INTENTIONALLY LEFT BLANK vii

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“…Fundamentally, communication within a field has two goals: a task goal and a relational goal (Suchan and Dulek 1990). The task goal of communication is to transmit information accurately and efficiently.…”

Section: Influences On Tribalismmentioning

confidence: 99%

“…Writers using the codes of the discourse community assure readers, particularly more powerful ones, that they view knowledge from the same philosophical and ideological perspective (Suchan and Dulek 1990). Recent research on discourse communities explores the way values, assumptions, and methods shared by readers and writers in a given academic field affect the type and nature of communication produced and accepted by both the readers and writers in that community (e.g., Hasrati and Street 2009;Melville 2008;Venclova 2007).…”

Section: Influences On Tribalismmentioning

confidence: 99%

A Social Network Analysis of the Literature on Management Control

Euske

Hesford

Malina

2011

Journal of Management Accounting Research

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This paper investigates the literature on management control published in accounting and management journals. Social network analysis of citation data from the 25-year period 1981-2005 enables us to examine topics and ties among researchers. Social ties have important consequences for the development of the literature, shaping topics, research methods, and the diffusion of knowledge. We observe minimal communication between the two disciplines, appearing as two distinct communities despite similar interests. This lack of communication includes citations and authoring across the two disciplines. When citations across disciplines occur, it is almost exclusively accounting authors citing management authors, not vice versa. There is virtually no joining of accounting and management scholars within social networks. Within the two broader communities, there also exist smaller research clusters. While we cannot determine the impact this has on our understanding of management control, we discuss possible reasons for this phenomenon and its potential implications for management control research.

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A Reassessment of Clarity in Written Managerial Communications

Cited by 28 publications

References 12 publications

The Effect of High-Impact Writing on Decision Making Within a Public Sector Bureaucracy

The Effect of High-Impact Writing on Decision Making Within a Public Sector Bureaucracy

Introducing Professional Writing Skills to Future Naval Officers: An Adjunct to NPS Distance Learning

A Social Network Analysis of the Literature on Management Control

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