A rapid design process for Total Care Product creation

Alonso-Rasgado, Teresa A; Thompson, Graham

doi:10.1080/09544820600750579

Cited by 97 publications

(65 citation statements)

References 24 publications

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“…Essential to the success of this market shift is to design new products with lower and more predictable maintenance costs. This approach to engine provision has considerable similarities to the "Total Care" concept described in Alonso-Rasgado and Thompson (2007) that identifies benefits to both the manufacturer and the customer. To minimize maintenance costs throughout the engine's life cycle, engineers must obtain knowledge gained from maintenance histories of similar products during the design phase of new products.…”

Section: Contextmentioning

confidence: 99%

An information system to support the engineering designer

et al. 2010

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Engineering companies are currently shifting their focus from selling products to providing services, hence the products' designers must increasingly consider life-cycle requirements, in addition to conventional design parameters. To identify possible areas of concern, engineers must consider knowledge throughout the life cycle of similar or related products. However, because of the size and distributed nature of a company's operation, engineers often do not have access to front-line maintenance data. In addition, the large number of documents generated during the design and operation of a product makes it impractical to manually review all documents thoroughly during a task. As a case study, this paper discusses the concept and development of a large hypermedia based Knowledge Desktop that has been developed to support the maintenance and future design of aircraft engines. As part of the development cycle, the performance of the software and its acceptance by the user community has been fully evaluated. The evaluation method considered in this paper focuses on the subjective opinion of the users and measures the ease with which users could retrieve the information required to perform specific tasks.

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Section: Contextmentioning

confidence: 99%

An information system to support the engineering designer

et al. 2010

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“…Por exemplo, Alonso-Rasgado e Thompson (2006) propõem um modelo voltado para o desenvolvimento de PSS sob encomenda; Brezet et al (2001) Nguyen et al (2014) incorpora a visão de várias disciplinas, mas com um viés maior em aspectos técnicos do desenvolvimento. Assim, não há um modelo que seja genérico o suficiente para servir como referência a toda e qualquer empresa definir seu modelo de processo específico de desenvolvimento de PSS.…”

Section: Introductionunclassified

Reflexões De Especialistas Sobre Atividades De Projeto Conceitual No Desenvolvimento De PSS

Marques¹,

Rozenfeld²

2017

Blucher Design Proceedings

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“…On the other hand, little literature on PSS design methods has come out explicitly from the first type of descriptive study (DS-I) of an actual PSS design process. Two articles [22,23] presenting the PSS design process with a more descriptive style are found. The process by Morelli [22], based on a case of telecom center design, consists of the following, and in this order: value proposition, market analysis, product/service definition, use-case analysis, tentative architecture, test, and final definition.…”

Section: Literature Reviewmentioning

confidence: 99%