“…Typically, maturity model frameworks represent progressive, sequential paradigms for improving organizational processes via an evolutionary, five-phase paradigm. Typically, the basic stages of process maturity modeling paradigms are as follows: 1) immature, ad hoc, random processes, 2) reactive and managed processes, 3) understandable and expressed processes, 4) quantitatively managed processes, and 5) optimized processes [8,9,10]. Generally, framework models derived from the CMM and CMMi incorporate some or all of these phases within their fundamental architecture.…”