“…However, while evidence shows that New Zealand teens regard their parents as the first line of support in dealing with online risks and challenges (see Netsafe, 2018b), parents seem to underestimate or be unaware of the frequency of such risks (Byrne, Katz, Lee, Linz, & McIlrath, 2014;Livingstone, Haddon, Görzig, & Ólafsson, 2011). What is more, little is still known about parents' behaviours and actions when their children have been exposed to online risks (Rothman, Paruk, Espensen, Temple, & Adams, 2017). This study seeks to address the gap in New Zealand.…”