A qualitative inquiry of DMO services to hotels: How valuable are they perceived?

Oggionni, Tiziana; Kwok, Linchi

doi:10.1016/j.jdmm.2017.11.003

Cited by 8 publications

(4 citation statements)

References 34 publications

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“…Semi-structured interviews were conducted to determine the importance and place of ICH elements in the lives of heritage masters. A semi-structured interview is a technique that starts within the scope of questions determined by the researchers and continues according to the participant's answers during the interview (Oggionni and Kwok, 2018).…”

Section: Methodsmentioning

confidence: 99%

The Place and Importance of Intangible Cultural Heritage Elements in the Lives of Heritage Masters

YAŞAR,

YAYLA

2023

Uluslararası Türk Dünyası Turizm Araştırmaları Dergisi

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The primary purpose of this research is to determine heritage masters’ intangible cultural heritage (ICH) production practices, motivations, and perceived values and to learn their problems about the ICH. The qualitative research method was applied in this research. The qualitative research method is also essential for the participant to connect the past with the present and the future. Semi-structured interviews were conducted to determine the importance and place of ICH elements in the lives of heritage masters. A semi-structured interview is a technique that starts within the scope of questions determined by the researchers and continues according to the participant's answers during the interview. The answers to the questions were analyzed through thematic analysis. In the research, interviews were conducted with 11 heritage masters. Five questions were asked of heritage masters. The main theme, sub-themes, and sub-headings of the research were determined by analyzing the data obtained. The main theme of the research is the ICH elements of the lives of heritage masters. The research sub-themes are the beginning of ICH production, the delicacy of ICH production, ICH production motivations, ICH value perceptions, and ICH production problems. Because of local traditions, the knowledge and skills of the ICH are acquired mainly by boys at a young age. It demonstrates that masters have learned this art by transferring elements of the ICH from generation to generation. manual skill, creativity, and love for the work are essential in ICH production. It is crucial to propose different products not only with manual skills but also by adding creativity to the production. The main motivations of heritage masters are creating a new product, meeting people from different cultures, and gaining economic gain. Heritage masters stated that they relaxed psychologically with ICH production. They also pointed out that they devote an important time of their lives. For this reason, they stated that ICH elements are valuable for them. Lastly, they stated that they get to know different people through ICH production, which is why it is important for them. Heritage masters emphasize the increasing costs in ICH production, the lack of masters from the young generation, and unfair competition as the most important problems.

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Section: Methodsmentioning

confidence: 99%

The Place and Importance of Intangible Cultural Heritage Elements in the Lives of Heritage Masters

YAŞAR,

YAYLA

2023

Uluslararası Türk Dünyası Turizm Araştırmaları Dergisi

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“…A qualitative approach enables researchers to achieve in-depth narrative findings by systematically exploring the respondents' evaluations (Corbin and Strauss, 1990;Oggionni and Kwok, 2018). It also creates more value on the sample's appropriateness and increases the data's depth and breadth (Kumar, 2005).…”

Section: Methodsmentioning

confidence: 99%

“…Given that this issue is under-researched, a qualitative approach can provide a deeper examination of the research questions than a quantitative approach (Creswell, 2013). A qualitative approach enables researchers to achieve in-depth narrative findings by systematically exploring the respondents' evaluations (Corbin and Strauss, 1990; Oggionni and Kwok, 2018). It also creates more value on the sample's appropriateness and increases the data's depth and breadth (Kumar, 2005).…”

Section: Methodsmentioning

confidence: 99%

A digital job application reference: how do social media posts affect the recruitment process?

Demir

Günaydın²

2022

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PurposeThis study aims to determine the influence of candidate employees' social media accounts (SMAs) on human resource (HR) professionals' hiring decisions as a job application reference in the tourism industry.Design/methodology/approachUsing a qualitative approach, semi-structured interviews were conducted in tourism businesses, such as hotels, travel agencies, restaurants, bars, and ground-handling service companies. In-depth, open-ended interviews with 16 questions were conducted to gather data face to face between October 15 and December 20, 2021, with 38 HR professionals. The research questions were analyzed using thematic analysis and discussed under three main themes.FindingsThe findings of this study showed that HR managers in the tourism industry generally prefer to examine candidates' SMAs rather than traditional references because they can quickly and cheaply screen many applicants.Originality/valueSocial media (SM) is increasingly used as a crucial channel in recruitment within organizations. This paper contributes by filling a gap in HR management, which empirical studies on the influence of job applicant's SMAs on recruiters' hiring decisions have been limited so far.

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“…Consequently, stakeholder satisfaction with the DMO's role and performance are quintessential. Surprisingly, not many studies in the academic literature address this aspect (Bornhorst et al, 2010; Oggionni & Kwok, 2018). This study aims to fill this research gap by applying the Importance-Performance Analysis (IPA) to investigate tourism stakeholders' attitudes towards DMOs' activities.…”

Section: Introductionmentioning

confidence: 99%

The key stakeholders' satisfaction and perception of the tourism organisation system effectiveness

Budimir-Bekan¹,

Pivčević

2022

Management (Split, Online)

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The paper analyses the key stakeholders’ satisfaction and the perception of the effectiveness of the tourist board system in North and Central Dalmatia and the compatibility of the system with the principles of the Destination Management Organisation (DMO). The methodology used is the Importance-Performance Analysis (IPA). The results have shown that the critical tourism stakeholders do not consider the existing tourist board system practical or functional. All the local, regional and national system tasks are positioned in the “Concentrate here” quadrant, which must be improved. In addition, the findings indicate that the existing tourist board system is not compatible with the DMO principle and needs to be improved in several aspects. The paper provides valuable recommendations for improving the tourist board system in the Republic of Croatia and future studies on this topic.

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A qualitative inquiry of DMO services to hotels: How valuable are they perceived?

Cited by 8 publications

References 34 publications

The Place and Importance of Intangible Cultural Heritage Elements in the Lives of Heritage Masters

The Place and Importance of Intangible Cultural Heritage Elements in the Lives of Heritage Masters

A digital job application reference: how do social media posts affect the recruitment process?

The key stakeholders' satisfaction and perception of the tourism organisation system effectiveness

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