A Qualitative Exploration of a User-Centered Model for Smartwatch Comfort Using Grounded Theory

Xu, Liang; Pan, Cheng; Xu, Bingfei; Sun, Zaoyi; Zhou, Keyuan; Yan, Rui; Weng, Kaijian; Wu, Yingchao; Li, Hongting

doi:10.1080/10447318.2024.2313273

International Journal of Human–Computer Interaction

2024

DOI: 10.1080/10447318.2024.2313273

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A Qualitative Exploration of a User-Centered Model for Smartwatch Comfort Using Grounded Theory

Liang Xu,

Cheng Pan,

Bingfei Xu

et al.

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2024

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Cited by 2 publications

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“…Existing research underscores the pivotal role of usage intention as the prime determinant of usage behavior (Buenaflor and Kim, 2013;Spagnolli et al, 2014). Notably, comfort emerges as a central element impacting the usage intention of wearable devices (Spagnolli et al, 2014;Xu et al, 2024). However, despite a meticulous analysis of prior literature, it becomes apparent that investigations into the interplay between smartwatch comfort, usage intention, and usage behavior, particularly in sleep scenes, remain absent.…”

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The role of comfort, personality, and intention in smartwatch usage during sleep

Li,

Xu,

Sun

et al. 2024

Humanit Soc Sci Commun

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The comfort of a smartwatch is recognized as a pivotal determinant affecting users’ engagement with the device. This study delved into the intricate interplay between smartwatch comfort, users’ behavioral intention, and their actual usage behavior within the specific context of sleep. Through the lens of a structural equation model, we find that the appearance and movement dimensions of comfort significantly influence users’ intention to wear the smartwatch during sleep, while other dimensions like pressure, harm, attachment, and perceived change do not show significant effects. Furthermore, this intention significantly translated into smartwatch usage behavior. Building on these insights, we subsequently embarked on an exploration of how personality traits interplay with comfort and intention to impact smartwatch usage during sleep. The moderated mediation models revealed that the personality trait of openness acts as a moderator, amplifying the relationship between smartwatch comfort and behavioral intention. Individuals with higher levels of openness exhibit increased inclination to adopt the smartwatch during sleep, even when comfort is compromised. These insights contribute to a nuanced understanding of smartwatch usage behavior and offer guidance for personalized design strategies, especially within the sleep context.

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confidence: 99%

The role of comfort, personality, and intention in smartwatch usage during sleep

Li,

Xu,

Sun

et al. 2024

Humanit Soc Sci Commun

Self Cite

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Understanding Consumer Perceptions About Smartwatches: Feature Extraction and Opinion Mining Using Supervised Learning Algorithm

Manayath,

Kaladharan,

Soman

et al. 2024

AIP

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Against the backdrop of increasing smartwatch usage and the dynamic landscape of evolving features, a nuanced understanding of consumer opinions and preferences is vital for tailoring features and crafting effective marketing strategies. This study addresses this imperative by conducting a comprehensive analysis of customer reviews on smartwatches, aiming to determine the pivotal factors guiding consumer purchasing decisions. By employing word clouds to visually represent sentiments, the study uncovers notable trends. Positive reviews prominently highlight the term "quality", suggesting a strong emphasis on product excellence. In contrast, negative reviews were characterized by the prevalence of the term "fake", indicating concerns related to authenticity. Additionally, a comparative assessment of two machine learning algorithms, namely support vector machines and Naive Bayes, demonstrates that support vector machines exhibit superior accuracy in classification. These findings offer valuable insights for industry practitioners navigating the competitive landscape of the smartwatch market, providing actionable information for optimizing product features and refining marketing strategies to meet consumer expectations.

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A Qualitative Exploration of a User-Centered Model for Smartwatch Comfort Using Grounded Theory

Cited by 2 publications

References 90 publications

The role of comfort, personality, and intention in smartwatch usage during sleep

The role of comfort, personality, and intention in smartwatch usage during sleep

Understanding Consumer Perceptions About Smartwatches: Feature Extraction and Opinion Mining Using Supervised Learning Algorithm

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