A qualitative analysis of factors associated with user acceptance and rejection of a new workplace information system in the public sector: a conceptual model

Abstract

This study examines the factors that lead employees to endorse or resist the introduction of a new information system (IS). Findings suggest that attitudes toward JEL Classifi cations: O33, O15Keywords: information system endorsement, attitude, change management, public sector Résumé Cette recherche explore les facteurs qui infl uencent l'adhésion des employés à l'implantation d'un nouveau système d'information (SI). Les résultats montrent qu'il y aurait des liens entre les attitudes vis-à-vis SI et les caractéristiques individuelles (l'ouverture d'esprit, le sentiment d'effi cacité personnelle, l'intérêt pour les TIC, le temps restant avant la retraite), les perceptions et attentes relatives au SI (la gestion de projet

The role of education and training in absorptive capacity of international technology transfer in the aerospace sector

“…In order to stipulate a training program, it is necessary to review or prepare the organization chart as well as the existing and planned technical systems [24]. In addition, a list of jobs for which training is required is needed, followed by an estimation of the number of staff required in each job.…”

“…Clausen [23] accentuates the pivotal role training, educational level of the workforce and internal R&D constitute as his study suggest that investing in these three domains will enable and spur innovation. Ouadahi [24] perceives training as a way to change the attitude of users towards adopting and accepting new technologies, as it is paramount for the effective usage of such technologies.…”

IT infrastructure capabilities and IT project success: a development team perspective

“…Then we consider the impact of perception in the model. Studies have examined the relationship between perceptions and IT project performance from different perspectives including perceptions of IT project success and failure [74,75], top managers' perception of IT importance [76], perceptions and expectations regarding IS [77], organizational justice perceptions [78], and stakeholder perception gaps [79]. Specifically, we rely on expectancy theory [73,80] and the attitude to outcome literature in IS research [72,81] to propose that the relationship between team perceptions and IT project success is mediated by team commitment, which has been identified as one of the most important IT project success factors [82,83].…”

Usuarios finales representantes y desarrollo e implementación de sistemas de información

“…Las dimensiones se configuraron con variables indicadoras tomadas de estudios empíricos similares, como los de Yu-Chih et al, 2010;Lesca y Caron-Fasan, 2008;Ouadahi, 2008;Kappelman et al, 2006;Shih-Chieh et al, 2008;DeLone y McLean, 2003;Saarinen, 1996 y de la literatura sobre el tema (Cuadro 1). Este análisis se basó en un muestreo no aleatorio de conveniencia (Ramírez-Correa et al, 2010), enviando el cuestionario por co-rreo electrónico a cerca de 200 encuestados, quienes han sido miembros activos de este macro PDSI durante todas las fases de desarrollo y de implementación, pudiendo dar testimonio de las variables estudiadas en los dos períodos mostrados en el modelo y sus consecuencias.…”

“…Diversos autores citan estadísticas alarmantes sobre fracasos, totales o parciales, y excesos en los presupuestos y tiempo de los Proyectos de Desarrollo de Sistemas de Información (PDSI), lo cual se ha venido manteniendo por décadas, a nivel global y con tendencia a incrementar su número, a medida que los PDSI se incrementan (Laudon y Laudon, 2012;Conboy, 2010;Ouadahi, 2008;Wu y Fang, 2007). Ello conlleva a significativos incrementos en costos o pérdidas para las organizaciones en sus inversiones en tecnologías de información (TI), planteando serios retos a todos los niveles gerenciales y a los informáticos involucrados y traduciéndose en la reducción de estas inversiones.…”