A Psychometric Analysis of the Workplace Forgiveness Scale

Abstract

Though there are measures of forgiveness published in the behavioural science literature, very few scales are available to measure forgiveness in workplace relationships. The Workplace Forgiveness Scale aimed to measure forgiveness of a specific offense. Data from 348 professional nurses in Thailand were subjected to an exploratory factor analysis (EFA) and the psychometric properties of the scale were examined. Results from EFA suggested retaining four underlying factors of the forgiveness construct: Overcoming Negative Thought and Feeling toward the Offender, Seeking to Understand the Offender's Reasons, Fostering Positive Approaches towards the Offender, and Belief in the Benefits of Forgiveness. Reliability coefficients for the total scale and subscales were adequate. Evidence of construct validity is presented. Scores on the forgiveness scale were positively associated with other related forgiveness constructs. Nomological validity analysis supported the theoretical networks of the forgiveness construct. Forgiveness played the complete mediating role in the relationship between dispositional forgiveness and willingness to reconcile, and played a partial mediating role in the relationship between rumination and seeking to revenge the offender. Bootstrap analysis on the parameter estimates of the sample results revealed satisfactory level of internal replicability and stability of the results across the samples. Implications for future research are discussed.

Forgiveness.

“…Measures have been developed to assess forgiveness in specific types of relationships, but due to space limitations these will not be reviewed here. Examples include the Marital Offense-Specific Forgiveness Scale (MOFS; Paleari, Regalia, & Fincham, 2009), the Family Forgiveness Questionnaire (FFQ; Maio, Thomas, Fincham, & Carnelley, 2008), the Forgiveness subscale of the Interpersonal Relationship Resolution Scale (IRRS; Hargrave & Sells, 1997), and the Workplace Forgiveness Scale (Boonyarit, Chuawanlee, Macaskill, & Supparerkchaisakul, 2013).…”

Work Interpersonal Relationships: Cognitive Appraisals and the Prediction of Dispositional Forgiveness and Satisfaction of Life and Work

“…giveness is related to better health and personal well-being at the organizational level, and it contributes to a more fulfilling workplace climate (Mróz & Kaleta, 2019;Stone, 2002;Thompson & Shahen, 2003). The organizational research, however, has mostly focused on revenge as a response to interpersonal offenses Skarlicki & Folger, 1997;, while there is a limited amount of research in forgiveness within the workplace (Aquino et al, 2001;Boonyarit et al, 2013;Bradfield & Aquino, 1999;Toussaint et al, 2016b).…”

“…Also, forgiveness is positively related to functioning at work (Thompson & Shahen, 2003). However, there is a limited research in forgiveness within the workplace and organizations, particularly in education (Aquino, Tripp, & Bies, 2001;Aquino et al, 2003;Boonyarit, Chuawanleeb, Macaskillc, & Supparerkchaisakul, 2013;Cameron & Caza, 2002). Therefore, this study examines the role of forgiveness in the cognitive appraisals of interpersonal relationships.…”

Examining teachers’ opinions regarding the organizational forgiveness in reference to several variables<p>Öğretmenlerin örgütsel affediciliğe ilişkin görüşlerinin çeşitli değişkenlere göre incelenmesi

“…Alanyazın incelendiğinde araştırmaların genelde affediciliğin nedenleri ve sonuçları (Fehr ve Gelfand, 2012), bireylerin affedicilik düzeyleri (Berry, Worthington, O'Connor, Parrott ve Wade, 2005), affediciliğin psikolojik boyutları (Thompson, Snyder, Hoffman, Michael, Rasmussen, Billings, Heinze, Neufeld, Shorey, Roberts ve Roberts, 2005), işyerlerinde kişiler arası ilişkilerde affedicilik (Boonyarit, Chuawanlee, Macaskill ve Supparerkchaisakul, 2013) üzerine yoğunlaştığı görülmüştür. Karaman-Kepenekci'ye (2015) göre de affedicilik genellikle bireysel açıdan araştırmalara konu olmuş; örgütsel düzeyde affedicilik konusu ise ihmal edilmiştir.…”