Abstract:For a long time, the research concerning returned products has focused on multiples issues. It was not until the early nineties that Reverse Logistics (RL) has captured the academic attention. RL commonly refers to the backward movement of materials in the supply chain. In order to cover all these aspects of RL we propose an integrated Decision Support System (DSS) which can ease products and shipping information tracking, storing, referencing and reporting for managers (decision makers).The methodology propos… Show more
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