A proposed model for leadership styles effect on total quality management implementation: an applied study on telecommunication for mobile service companies in Egypt

Soliman, Ahmed

doi:10.1504/ijpqm.2018.092983

Cited by 7 publications

(7 citation statements)

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“…Many leadership styles have been discovered and studied, such as pragmatic, servant, authentic, ethical and spiritual styles (Anderson and Sun, 2017); empowering, paradoxical and servant styles (Huertas-Valdivia et al, 2019); and paternalistic, democratic and authentic leadership styles (Ahmed et al, 2018). Although these styles were evident in our study, we discovered that the majority of the studies used the most popular leadership styles of transformational, transactional and passive avoidant (Berkovich, 2018;Cheung et al, 2017;Kumar and Sharma, 2018;Mills et al, 2018;Nazarian et al, 2017;Ricard et al, 2017;Soliman, 2018;Yang, 2015;Zhang et al, 2018). Overall, although many leadership styles other than transformational, transactional and passive avoidant have been used, these are not pervasive.…”

Section: Leadership Styles Measurementmentioning

confidence: 52%

“…Leadership styles can have a positive impact on the development and use of organizational learning and commitment (Ebrahim and Yahaya, 2016), job and meeting JMD 40,1 satisfaction (Abdelhafiz et al, 2016), organization subordinates' performance (Kwanya and Stilwell, 2018;Nazarian et al, 2017;Sethibe, 2017), followers' innovative behaviour (Ahmed et al, 2018;Gong et al, 2018;Hansen and Pihl-Thingvad, 2019), work engagement and commitment (Ribeiro et al, 2018), risk-taking, decision-making participation and empowerment (Huertas-Valdivia et al, 2019), career readiness (Villarreal et al, 2018), positive working environment (Mills et al, 2018), total quality management practices (Kumar and Sharma, 2018;Soliman, 2018) and building followers' trust (Yasir et al, 2016).…”

Section: Leadership Stylesmentioning

confidence: 99%

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The interaction between leadership styles and their followers' human capital: a correspondence analysis approach applied to micro-sized businesses

Al-Awlaqi

Aamer²,

Barahma

et al. 2021

JMD

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PurposeThe purpose of this paper is to investigate the tendency of leaders to select their followers depending on their human capital factors such as age, education level, previous working experience and training.Design/methodology/approachThe participants were 1,388 employees working in a randomly selected sample of 289 small-sized businesses operating in Yemen. A self-reported questionnaire was used to collect the data. The correspondence analysis method was used to explore the tendency of leaders to select their followers depending on their human capital factors.FindingsWe found significant corresponding relationships between leadership styles and the selection of the followers' human capital factors. The passive avoidant style was found to select middle-age, long-experience and fully-trained followers. Transactional style on the other hand was found to select young, middle-level experience and non-trained followers. The transformational leadership style was found to have no selection preferences towards any of the human capital factors except for working experience.Originality/valueAlthough, some previous studies tried to understand the leaders–followers relationships, no one investigated the tendency of leaders to select their followers according to their preferences. This study contributes significantly to the leaders–followers theory by studying the selection process of the leadership style of their followers' human capital factors. Understanding this phenomenon could help explain why some leadership styles are more effective than others, especially in very limited resources contexts such as micro-sized businesses.

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Section: Leadership Styles Measurementmentioning

confidence: 52%

Section: Leadership Stylesmentioning

confidence: 99%

The interaction between leadership styles and their followers' human capital: a correspondence analysis approach applied to micro-sized businesses

Al-Awlaqi

Aamer²,

Barahma

et al. 2021

JMD

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“…Considering the quality management area, studies focused on quality practices were found [60,61], as well on quality tools [49]; quality principles [25,62,63]; quality management systems standards, such as ISO 9001 [31]; models of quality management, like Total Quality Management (TQM) [50,52,[64][65][66][67][68][69][70][71]; quality management maturity models like the quality management systems index (QMSI) [72], the Malcolm Baldrige National Quality Award [70], and the European Foundation for Quality Management Excellence Model (EFQM) [55,73,74]; world-class manufacturing [69]; and Hayes' six stages of quality system implementation [47,49,75].…”

Section: Theme Ii-qm Approachesmentioning

confidence: 99%

“…Some correlational studies were focused on the impact of different leadership styles on quality management performance [25,61,66,79,80]. The interest in measuring the influence of several factors on the employees' performance leads to the development of studies that intend to understand the relationship between transformational leadership, transactional leadership, and TQM [48].…”

Section: Theme Iv-the Relationship Between Qm and Leadershipmentioning

confidence: 99%

Sustainable Quality Management Systems in the Current Paradigm: The Role of Leadership

et al. 2021

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This study supports the proposition that sustainability’s integration into Quality Management Systems (QMS) could be a viable pathway to the development of the Emergency paradigm, in which leadership plays a crucial role. A Systematic Literature Review (SLR) was performed in order to deepen leadership’s relationship with Quality Management (QM) from an evolutionary perspective. An exploratory survey was then conducted to assess quality managers’ perceptions of sustainability’s integration into QMS and their leadership styles, using the 5X Short Leader Form MLQ instrument. The results indicate that leadership is a critical element of QMS performance, enhancing transformational leadership, which appears to be the dominant self-perceived style of the quality managers who participated. Nevertheless, these practitioners recognise the difficulties in committing all employees to the sustainability journey. The theoretical and managerial implications give rise to this work. The SLR results could be a useful database to support future QM and Leadership research. The organisations could follow the suggested pathway to evolve their QMS to support solutions to some of the current challenges. At the same time, quality managers could reflect on their future professional challenges. This work has taken a step forward, indicating sustainable quality management systems as a viable pathway to explore QM knowledge regarding the Emergency paradigm, and thus enhancing leadership’s role.

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“…Additionally, Sakka (2013) studied the impact of applying QMS and environmental standards on organizational performance. El Masry (2015) examined TQM implementation in the hospitality industry, Magd (2015) investigated the critical success factors for TQM in manufacturing firms and Soliman (2018) explored leadership styles in Egyptian firms and their effect on TQM. Innumerable studies have explored the application of TQM in different industries including construction (Abdel-Razek, 1998a, b; Elghamrawy and Shibayama, 2008), tourism and hospitality (Eraqi, 2006, 2008, 2009; Nassar, 2012), agriculture (Daburon et al , 2016), services (Mostafa, 2006; El Saghier and Nathan, 2013; Khalaf and Salem, 2018) and manufacturing (Attia, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

Assessment of quality performance in the Egyptian manufacturing industry

ElMelegy

Alnajem

AlBuloushi

2021

TQM

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PurposeThe purpose of this study was to examine the quality performance of the Egyptian manufacturing industry based on Flynn's quality management practices framework.Design/methodology/approachA literature-based questionnaire was developed to collect the research data. The sample studied included 193 professionals from different manufacturing firms in Egypt. The research model utilized seven first-order constructs to measure infrastructure and core quality practices and the model was analyzed by structural equation modeling.FindingsThe results of the study showed that infrastructure practices had a positive effect on core quality practices, which in turn, significantly influenced quality performance. The findings confirmed that Egyptian manufacturing firms have a good foundation of quality management practices enabling them to improve quality performance.Practical implicationsThis study provides a foundation for Egyptian manufacturing firms to develop a practical plan for implementing total quality management (TQM). In addition, the results of this study will help managers and policy makers develop a thorough understanding of the current status of TQM initiatives, enablers and barriers in Egypt.Originality/valueThe study represents one of the few attempts to examine quality practices and quality performance in the manufacturing sector in Egypt. To the best of the author's knowledge, this is the first study to examine these parameters in this context in Egypt.

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A proposed model for leadership styles effect on total quality management implementation: an applied study on telecommunication for mobile service companies in Egypt

Cited by 7 publications

References 0 publications

The interaction between leadership styles and their followers' human capital: a correspondence analysis approach applied to micro-sized businesses

The interaction between leadership styles and their followers' human capital: a correspondence analysis approach applied to micro-sized businesses

Sustainable Quality Management Systems in the Current Paradigm: The Role of Leadership

Assessment of quality performance in the Egyptian manufacturing industry

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