A proposed maturity model to improve warehouse performance

Abstract

PurposeThe purpose of this paper is to propose a maturity model to improve warehouse performance.Design/methodology/approachThis paper will follow De Bruin et al’s (2005) suggested six relevant phases: scope, design, populate, test, deploy and maintain in developing the proposed maturity model. This study concentrates on the first five phases.FindingsThe proposed warehouse maturity model can be used as descriptive, benchmarking and a prescriptive with a road map for improvement.Practical implicationsThe warehouse maturity model was proposed to let warehouse managers evaluate their practices and assess them by maturity level. Then, the proposed warehouse maturity model can be utilized to develop a set of plans for conducting projects to improve the warehouse practices, techniques and tools.Originality/valueThe proposed warehouse maturity model contributes to fill the shortages of maturity model addressing the warehouse environment. In particular, it provides a useful tool to establish the overall maturity level of a warehouse system. The proposed maturity model supports strategic decisions oriented toward improvement capabilities of the warehouse and to compete based on service level provided.

Design framework for a lean warehouse – a case study-based approach

“…The process is the base criteria that can scale the warehouse design. The warehouse should be having adequate systems in place for a better design (Salhieh and Alswaer, 2021). Designing the process is more critical than designing a warehouse.…”

Modelos De Maturidade Logística Em Cadeias De Suprimentos Circulares: Uma Revisão Da Literatura

“…Cambrigde) e um modelo de maturidade refere-se a diferentes níveis de maturidade, de modo a permitir avaliar até que ponto um objeto (uma organização, um processo etc.) atende aos requisitos pré-definidos (FOLLMANN, 2012;SALHIEH;ALSWAER, 2021). A descrição de cada nível de maturidade é expressa quando um determinado nível é atingido.…”

“…Apesar de suas primeiras manifestações datarem da década de 1970, enraizados na engenharia de software, os MM vêm evoluindo como uma ferramenta importante na prática empresarial (ASDECKER;FELCH, 2018;SALHIEH;ALSWAER, 2021). Entretanto, estudos que consideram MM no âmbito das cadeias de suprimentos circulares ainda são incipientes, 2 necessitando de maior aprofundamento (PEÑA-MONTOYA et al, 2020;SEHNEM et al, 2019a;FERREIRA et al, 2017;CORREIA et al, 2017).…”

The maturity model of logistic centres

“…An additional, added value for the model developed is the relatively low popularity of research on maturity models in the Polish management science, which additionally contributes to the novelty of the solution. Even in the world scope literature, this topic is relatively rarely touched upon, as the majority of the publications which describe the maturity levels in logistics concentrate on the maturity models of enterprises in various branches [4], [7], [54], warehouses/storages [46], [56] or the supply chain [2], [9], [23], [44], [50] and not particularly on the logistics centre, which is a specific nodule of supply chains. The authors, then, concentrate on a relatively rarely described subject and develop their own, novel model of the logistic centre's maturity.…”