A property perceived service quality evaluation method for public buildings based on multisource heterogeneous information fusion

Zuo, Wenjin; Liu, Lijun; Hu, Qiang; Zeng, Shouzhen; Hu, Zhiming

doi:10.1016/j.engappai.2023.106070

Cited by 9 publications

(3 citation statements)

References 36 publications

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Order By: Relevance

“…The selected indicators include positive type (the larger the indicator value, the better) and negative type (the smaller the indicator value, the better), so the indicators must be unified. Meanwhile, since each indicator belongs to different dimensions, they also need to be dimensionless with the aim of eliminating the influence of different units (Ayağ and Samanlioglu, 2021; Zuo et al ., 2023). The specific formula is as follows:…”

Section: Multi-criteria Evaluation Framework Based On Topsis and Crit...mentioning

confidence: 99%

Evaluation of high quality and full employment based on CRITIC-entropy-TOPSIS multi-criteria framework

Wei,

Zheng,

Zeng

et al. 2024

IJICC

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PurposeThe main aim of this paper is to establish a reasonable and scientific evaluation index system to assess the high quality and full employment (HQaFE).Design/methodology/approachThis paper uses a novel Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) multi-criteria framework to evaluate the quality and quantity of employment, wherein the integrated weights of attributes are determined by the combined the Criteria Importance Through Inter-criteria Correlation (CRITIC) and entropy approaches.FindingsFirstly, the gap in the Yangtze River Delta in employment quality is narrowing year by year; secondly, employment skills as well as employment supply and demand are the primary indicators that determine the HQaFE; finally, the evaluation scores are clearly hierarchical, in the order of Shanghai, Jiangsu, Zhejiang and Anhui.Originality/valueA scientific and reasonable evaluation index system is constructed. A novel CRITIC-entropy-TOPSIS evaluation is proposed to make the results more objective. Some policy recommendations that can promote the achievement of HQaFE are proposed.

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Section: Multi-criteria Evaluation Framework Based On Topsis and Crit...mentioning

confidence: 99%

Evaluation of high quality and full employment based on CRITIC-entropy-TOPSIS multi-criteria framework

Wei,

Zheng,

Zeng

et al. 2024

IJICC

Self Cite

View full text Add to dashboard Cite

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“…It has been widely applied in corporate management [2,8,9]. Today, 360 degree feedback evaluation has expanded into various domains, including medicine, engineering projects, education, and beyond [10][11][12][13][14][15]. The key to the effective implementation of 360 degree feedback evaluation lies in assessing the evaluated individuals in an objective and fair manner [3,16].…”

Section: Introductionmentioning

confidence: 99%

A Consensus-Based 360 Degree Feedback Evaluation Method with Linguistic Distribution Assessments

Fan,

Wang,

Zhu

et al. 2024

Mathematics

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The 360 degree feedback evaluation method is a multidimensional, comprehensive assessment method. Evaluators may hesitate among multiple evaluation values and be simultaneously constrained by the biases and cognitive errors of the evaluators, evaluation results are prone to unfairness and conflicts. To overcome these issues, this paper proposes a consensus-based 360 degree feedback evaluation method with linguistic distribution assessments. Firstly, evaluators provide evaluation information in the form of linguistic distribution. Secondly, utilizing an enhanced ordered weighted averaging (OWA) operator, the model aggregates multi-source evaluation information to handle biased evaluation information effectively. Subsequently, a consensus-reaching process is established to coordinate conflicting viewpoints among the evaluators, and a feedback adjustment mechanism is designed to guide evaluators in refining their evaluation information, facilitating the attainment of a unanimous evaluation outcome. Finally, the improved 360 degree feedback evaluation method was applied to the performance evaluation of the project leaders in company J, thereby validating the effectiveness and rationality of the method.

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“…As information and resources are often restricted or proprietary, it has become necessary for property sellers or buyers to use the expert knowledge services of intermediaries as a bridge to find suitable partners. Consequently, bilateral matching problems among property sellers, intermediaries, and buyers have emerged and have been studied by many colleges (Benassi & Minin, 2009;Belleflamme & Peitz, 2019;Italo & Oswaldo, 2020;Zolnik, 2020;Cullen & Farronato, 2021;Yash & Daniela, 2021;Zuo et al, 2020Zuo et al, , 2023. Meanwhile, in the search process, only the intermediaries themselves know their own work attitude and effort, while the sellers and the buyers have no way to know.…”

Section: Introductionmentioning

confidence: 99%

Bilateral Matching Decision-Making in Property Trading Platform: A Method Considering Intermediary Moral Hazard

Wang,

Zuo

2023

International Journal of Strategic Property Management

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Effective method of bilateral matching decision-making could drive the property transaction market more dynamic and healthier. In the property trade process, once intermediaries are conscientious, the portrait of matching parties are clearly described, a reasonable and satisfactory result can be got. However, the intermediary moral hazard and the loss of the description about the characteristics of matching parties can affect the matching result. By developing a method for a property transaction platform, this paper proposes a novel approach that considering intermediary moral hazard to improve matching efficiency. A mathematical model of intermediary moral hazard is performed, and then the price and other evaluation indicators of sellers and buyers are described by five different types of value forms. A multi-objective bilateral matching decision-making model that “minimizes the intermediary moral hazard in the case of the maximum benefits of the matching parties” is constructed and solved by the dictionary order method. A real case study of property trade platform is presented to illustrate how the proposed approach could be applied in practice. The results of this research indicate that the proposed approach is a useful tool for matching sellers and buyers under the intermediary moral hazard and has substantial practical application.

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A property perceived service quality evaluation method for public buildings based on multisource heterogeneous information fusion

Cited by 9 publications

References 36 publications

Evaluation of high quality and full employment based on CRITIC-entropy-TOPSIS multi-criteria framework

Evaluation of high quality and full employment based on CRITIC-entropy-TOPSIS multi-criteria framework

A Consensus-Based 360 Degree Feedback Evaluation Method with Linguistic Distribution Assessments

Bilateral Matching Decision-Making in Property Trading Platform: A Method Considering Intermediary Moral Hazard

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