Performance-Based Budgeting 2018
DOI: 10.4324/9780429498411-27
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A Proper Mentality for Benchmarking

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“…The analysis of the number of documents by country shows that the USA , the UK and Italy have the highest number of publications (Table 4). Instead, excluding the keywords searched, the most relevant authors' keywords highlight the key role of the BSC (Carmona and Gr€ onlund, 2003;Jacobs et al, 2018;Maran et al, 2018;Moullin, 2017;Radnor and McGuire, 2004;Sutheewasinnon et al, 2016;Wisniewski and Dickson, 2001), performance measures (Carmona and Gr€ onlund, 2003;Gerald, 2009), benchmarking (Ammons, 1999;Ammons and Rivenbark, 2008;Bowerman et al, 2002;Salhieh and Singh, 2003), service delivery through public-private partnerships (Boyer, 2016;Negoita, 2018) and accountability (Bawole and Ibrahim, 2016;Brodkin, 2008;Diggs and Roman, 2012). The BSC was investigated in relation to the need to create a set of internal and external balanced performance measures (Carmona and Gr€ onlund, 2003) and the need to shed light on how a "new" PMS could be developed (Conaty, 2012;Sutheewasinnon et al, 2016) for improved success (Newcomer and Caudle, 2011).…”
Section: Resultsmentioning
confidence: 99%
“…The analysis of the number of documents by country shows that the USA , the UK and Italy have the highest number of publications (Table 4). Instead, excluding the keywords searched, the most relevant authors' keywords highlight the key role of the BSC (Carmona and Gr€ onlund, 2003;Jacobs et al, 2018;Maran et al, 2018;Moullin, 2017;Radnor and McGuire, 2004;Sutheewasinnon et al, 2016;Wisniewski and Dickson, 2001), performance measures (Carmona and Gr€ onlund, 2003;Gerald, 2009), benchmarking (Ammons, 1999;Ammons and Rivenbark, 2008;Bowerman et al, 2002;Salhieh and Singh, 2003), service delivery through public-private partnerships (Boyer, 2016;Negoita, 2018) and accountability (Bawole and Ibrahim, 2016;Brodkin, 2008;Diggs and Roman, 2012). The BSC was investigated in relation to the need to create a set of internal and external balanced performance measures (Carmona and Gr€ onlund, 2003) and the need to shed light on how a "new" PMS could be developed (Conaty, 2012;Sutheewasinnon et al, 2016) for improved success (Newcomer and Caudle, 2011).…”
Section: Resultsmentioning
confidence: 99%
“…Benchmarking identifies a reference point for comparing or measuring purposes. It allows us to measure the gap between where we are and where we want to be, furthermore, tracking the progress while closing the gap (Ammons, 1999). In addition, benchmarking consists of first understanding one's own internal processes, and later search for the best practices in other peer organizations.…”
Section: Introductionmentioning
confidence: 99%