A Process Improvement Model for Software Organizations during COVID-19 Pandemic

Abstract

Software Process Improvement (SPI) aims to achieve quality in software products for software organizations, as it helps to manage and improve the development processes. The success of software products highly depends on the right execution of software processes. The current pandemic (COVID-19) has highly affected the workflow of software organizations around the distributed geographical locations, resulting in difficulties in process execution whichis a threat to software process improvement activity. The primary objective of this research is to provide a process improvement model for software development organizations for better management and improvement of the software development processes during the COVID-19 pandemic. Our proposed model is based on the objectives of the ‘Team Software Process’ (TSP)and ‘Personal Software Process’ (PSP) models to effectively manage the software development processes for both the teams and individuals involved in the remote development during the COVID-19 pandemic. The proposed model can also be applied in any uncertain situation other than COVID- 19 to assist software organizations during remote work.