“…These maturity models have been made possible with the advent and application of information technology, and various models have been designed and used in various fields (Wendler, 2012), such as e-government (Fath-Allah et al , 2014), knowledge management (Jamipour, 2014; Jiankang et al , 2011), e-commerce (Morais et al , 2007) and e-learning (Marshall and Mitchell, 2004). In the library field, issues such as the protection of resources (Gkinni, 2014), knowledge management (Yang and Bai, 2009) and IT maturity in the library (Hariri and Sheikhzadeh, 2013) have all used maturity models. Search in the databases using “maturity model” and “digital library” as keywords shows that this model has only been used with respect to knowledge management in DL (Yang et al , 2016).…”