A Predictive Maintenance System for Reverse Supply Chain Operations

Abstract

Background: Reverse supply chains of machinery and equipment face significant challenges, and overcoming them is critical for effective customer service and sustainable operation. Maintenance and repair services, strongly associated with the reverse movement of equipment, are among the most demanding reverse supply chain operations. Equipment is scattered in various locations, and multiple suppliers are involved in its maintenance, making it challenging to manage the related reverse supply chain operations. Effective maintenance is essential for businesses-owners of the equipment, as reducing costs while improving service quality helps them gain a competitive advantage. Methods: To enhance reverse supply chain operations related to equipment maintenance, this paper presents the operational framework, the methodological approach, and the architecture for developing a system that covers the needs for predictive maintenance in the service supply chain. It is based on Industry 4.0 technologies, such as the Internet of things, machine learning, and cloud computing. Results: As a result of the successful implementation of the system, effective equipment maintenance and service supply chain management is achieved supporting the reverse supply chain. Conclusions: This will eventually lead to fewer good-conditioned spare part replacements, just in time replacements, extended equipment life cycles, and fewer unnecessary disposals.

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“…This paper presents and prove the operational framework, the methodological approach, and the architecture for developing a system that covers the needs for predictive maintenance in the service supply chain. [22] In 2020, Ebrahimi et aluse a three-echelon/Robust optimization approach. This paper develops a new integrated bi-objective BTO(build-to-order) supply chain problem, which maximizes the profit and minimizes the time of stoppingthe machines by PM(preventive maintenance).…”

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“…Gayialis et al . (2022) sought to understand, through the creation of a method, how equipment maintenance services, which are part of the reverse supply chain, can be more effective using Industry 4.0 technologies.…”

“…In addition, it is found that the modern technologies of the 4.0 era can contribute to the sustainability of the financial supply chain. Gayialis et al (2022) sought to understand, through the creation of a method, how equipment maintenance services, which are part of the reverse supply chain, can be more effective using Industry 4.0 technologies. Thus, among the results are found cost reduction, considerable time reduction, pattern identification, statistical basis for decision-making, greater effectiveness and efficiency of the production chain and, consequently, greater profit for companies and substantial competitive advantage.…”

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